AmazonBasics Curtain Round Finials Nickel Reviews Summary

Quality and Design

Pros:

• "I was very pleased with the quality of these -- they look great and they are substantial and strong."
• "Great quality, super sturdy and got delivered to my place quick."
• "The curtain rod itself is beautiful and works great in our living room."
• "The pole is nice, sturdy, thick metal with a smooth appearance."
• "The curtain rod itself is built well."
• "This looks great, seems durable and is easily installed."
• "The rods are thick and durable."

Cons:

• "The powder-coated finished on the rod is easily scratched and scuffed too."
• "Came scratched. Also absolutely pointless as there is nothing to keep the rods from sliding when you move the curtains."
• "The actual wall mount could only fit one because it was designed differently than the image in the instructions."
• "This rod had been returned and I was charged for a new product. It was scratched and dented and was missing screws and anchors for the screws."
• "The L-brackets that hold the rod to the wall are too tiny and light-weight."
• "The round bulbs on both ends are larger than I like, and bigger than what showed I merchandise photo."
• "Very cheap material."

Installation and Assembly

Pros:

• "This curtain rod is easy to install and holds my curtains perfectly."
• "It was easy to assemble and put up."
• "The adjustability and option to use a center support or not was a great idea."
• "I bought this because it was cheaper than most others and because it was a simplistic, modern style and color."
• "Installation was easy, and it looks classic and really nice for the price."
• "The installation was simple, even without the pictorial instructions."
• "It was easy to install, strong and sturdy enough to support the weight of my curtains."

Cons:

• "I have one support bracket that can't be installed because the screw holding the two pieces together refuses to thread itself."
• "Brackets difficult to mount, and for this (promised and even final length) I had to add a bracket which is not included."
• "This was a pain in the neck to install, and once I did, I discovered that the picture advertising the product is severely misleading."
• "The mounting hardware provided makes it very difficult to screw the mounts into the wall."
• "However, the screws provided for installing the curtains are bad quality - two out of four of the screw heads snapped off."
• "The screws stripped out during install and the head of one completely broke off."
• "The brackets provided didn't match the diagram in the instructions and so didn't fit the screws properly."

Customer Service and Support

Pros:

• "I am very satisfied with my purchase and may order more for other windows."
• "Item shipped quickly. I received it on the 3rd day after ordering."
• "It was packaged very well."
• "They even messaged me to make sure everything worked for me. Highly recommend!"
• "Great product for the price you pay."

Cons:

• "It'd be really nice if there was a way for me to report the missing brackets and they'd just send them to me :(."
• "Amazon's assistant chat was useless when I was trying to get just a replacement parts instead of returning the whole thing."
• "I didn’t see a way to write to the company directly so unfortunately the complaint will be in the review."
• "I don't know how to get the finials sent, but I'd like them sent to me!"
• "I was disappointed that their weren't any instructions sent to me."