Anker Charger Charging Samsung Galaxy Reviews Summary

Product Quality and Design

Pros:

• "Definitely worth the price as anker makes nice quality products!"
• "Nice and heavy duty cables I've yet to break one much better than most factory charging cables."
• "The cord style seems more durable than the plastic coated type."
• "They are solidly built and last longer than the cheap cables that come with iPhones. The braided cables are even more durable."
• "Anker cables are the best cables made. They may eventually break like all cables, but they will last the longest of any cables."
• "These cables do not come all messed up and bent, they have a nice, solid feel, and the connectors are great."
• "The cable has a very study braided outer coating with an inner shielded coating."

Cons:

• "I do have some Anker USB A powered USB strips which failed way before their time."
• "This charger seemed to work fine for about a month. After that - as others have mentioned - it gets loose and the connection becomes very inconsistent."
• "As lovely as these were to start, both cables stopped working in four months... pretty disappointed in their customer service."
• "The cable quality also feels much cheaper than other anker products, especially compared to their similar usb-c to usb-c cable."
• "Build quality of the cable seems good but it’s totally useless to me as the data and power connection doesn’t keep, causing my iPhone 15 Pro to constantly connect and disconnect."
• "Seems like a decent quality cable, but it won't stay in my phone so it's worthless unless I want to plug in and find out I only charged 2% in the morning."
• "These cables don't stay in my phone's connector at all."

Customer Service Experience

Pros:

• "Replaced an old Samsung phone with the Google Pixel 5 but didn't realize I needed a USB-C cable until I tried to charge the new phone. Was able to order the needed cable in the evening and have it delivered the next morning before I left the house."
• "I was contacted by Anker to apologize for the inconvenience and they offered me a refund for my trouble."
• "I have been buying Anker products since I got my first iPhone, a 6S... Anker has always been great about customer service."
• "However, Anker has had pretty good customer support & that bumps up the rating a notch for me."

Cons:

• "I contacted AnkerDirect and they were worthless as far as customer support goes."
• "Ordered a 2 pack of USB-A to USB-C cables. Received the sealed Anker box and only one cable was inside it. I tried Anker’s website for customer support and it is just a bot so that was completely useless and not helpful."
• "I was annoyed initially because my original package was delivered to the wrong address. I contracted Anker and they came through with another delivery."

Functionality and Performance

Pros:

• "Charges fast. Clips in securely. Doesn't feel flimsy at all."
• "This cable is more than long enough, both ends fit snugly and it allows fast charging with an appropriate fast charger."
• "Everything plugged in flawlessly, it picks up the traffic and works perfect."
• "Ordered because comments at Apple suggested this might fix a connection problem between CarPlay and Iphones. It worked right away, and the connection is stable."
• "Immediately when I plugged my phone in with this cable, the car automatically recognized that it was an iPhone that was connected and CarPlay launched."
• "Fast charging capability is a standout feature of these cables."
• "Worked to connect usb-c devices to carplay in vehicle and for rapid/turbo charging on Motorola devices. Highly recommend."