TABOR TOOLS GG21A Extendable Telescopic Reviews Summary

Quality and Durability

Pros:

• "It looks to be of very good quality."
• "It has worked well so far with no nics on the blades and hopefully will last a while."
• "Even after years of use I have no sense that any component of this tool is showing wear."
• "The longer lengths help with leverage for tougher branches when you are old like me."
• "The sharpness and clean cut this pruner provided was superb."
• "I've used these quite a bit in the first few weeks and no effects to the blade."
• "It's not friction-free; there are pluses and minuses about needing to use both hands to have it open back up."
• "High quality and very comfortable to use."

Cons:

• "Loppers cut well until the handle snapped in half."
• "First the blade broke. Bought a replacement. Then the handle broke as seen in the pics."
• "The so-called 'locking' handles ended up being a joke. Now they 'freely' slide in and out."
• "The handles are made of aluminum, which is a soft metal. Might be great for weight but not for actual use."
• "The shock guard bumper needs to be replaced or it needs to be improved."
• "It is heavy duty and can trim bigger branches, but not with clean cuts, even though it is brand new."
• "Used this for an hour on my property, this is not the King of loppers as advertised. Cutting edge bent in first few branches."
• "The handle steel is 1" wide outside the handle but is necked down to only 5/8" as it enters the handle."

Customer Service

Pros:

• "After exchanging emails with Lior from Tabor customer service, he said the part is not available but they can replace the Lopper itself."
• "I contacted Tabor and they sent me a new blade replacement. That means a lot."
• "These loppers have survived without a problem on what some might consider abuse by me."
• "I purchased this tool for my mother, who had an issue with the blade chipping. We contacted support and they quickly mailed her a replacement blade."
• "I've broken a couple over the past few years trimming large branches. This Tabor tool has yet to meet its match."
• "I am able to really put my weight into this clipper w/o fearing it's gonna give out."
• "After 23 months of hard use the aluminum jaw broke when I was cutting large tree roots in the dirt. Tabor Tools shipped me a new piece right away, AT NO COST."
• "I purchased this GG12A limb cutter in Feb - 2018, used it extensively on my 12 acres clearing small sapling overgrowth. In May-2020 (2) of the cutter head bolts needed replacing, I emailed support at Tabor Tools and support immediately responded to my needs."

Cons:

• "Contacted support and they emailed asking for pictures. I sent them and never heard back even after I followed up with them multiple times."
• "It has been a week since I asked for help and I have gotten no response. It seems this company is not standing by its warranty."
• "I've already tried contacting Tabor TWICE to no avail. Website is UNSAFE just like the Loppers. Tried the Tabor 'store' and still silent. Not a peep."
• "I sent this letter through Amazon to Tabor tools this morning, 12-30-20. I will update when I hear back."
• "I contacted Tabor Tool and they wanted nothing to do with these problems. So here I am with an expensive, broken lopper and out $65.00."
• "Overall, the product is a good one, but the customer service from Tabor is weak. My sharpened edge plate cracked off after 2 years and I wanted to get a replacement. I went to their website's contact page and I haven't heard anything from them."