EnerPlex 1 Minute Mattress Camping Warranty Reviews Summary

Inflation & Deflation

Pros:

• "The EnerPlex Air Mattress is very convenient to use and easy to inflate due to its dual pump feature."
• "It is SO EASY to inflate by simply plugging it in and flipping the switch."
• "The airflow is clearly marked and easy to understand for inflating and deflating."
• "It is SO EASY to inflate AND deflate."
• "I ordered the king size and was very pleased with this purchased inflates/deflates in minute's."
• "It self inflates in less than 60 seconds, and deflate is just as easy."
• "This 16 inch mattress inflates within a matter of a couple minutes and deflates quickly as well."

Cons:

• "This isn't a great mattress, it is garbage and from the minute I tried to fill it with air, it began to leak air rapidly."
• "It does need to have air added each night."
• "The mattress sagged badly during the night and they felt their rear ends on the ground."
• "Because for two nights in a row, this air mattress has completely deflated within 8 hours resulting in less 4 hours of decent sleep."
• "It's only been used twice and each time, the mattress deflates through the night."
• "But then a couple days ago we were laying down and suddenly we heard a sound and the bed started to go down."
• "It will not hold its air for more than a couple hours at a time."

Quality & Durability

Pros:

• "Not as cheap as some but it's definitely worth the money."
• "I feel it’s made very well."
• "It has been used for some rough and tough kid jumping and it has held up with no issue!"
• "Also the power cord is one of the few that actually easily fits back into its storage compartment."
• "The material that it's made out of is very durable and helps keep the sheets on which is a huge plus!"
• "The actual plastic walls are pretty thick and can withstand normal abuse."
• "The material is great quality, sturdy, comfortable, supportive, deflates and inflates quickly."

Cons:

• "If you’re interested in a quick throw away product this is it. If you want long term quality keep shopping."
• "It seems sturdy but may be easily punctured (plastic parts have the texture of an inflatable swimming pool), but it did include tape for potential future punctures."
• "After using the mattress three times, the bed completely deflated after one of the inflating valves simply popped off."
• "Purchased this for an extra bedroom and after using a couple of days, I realized that the bed has a hole in it."
• "The reason why I bought this was because it said that it doesn’t lose air puncheser resistance. The first day I slept on it, it was ok then it started to lose the air and somehow it got a hole. And it was very uncomfortable."
• "A couple of years ago I bought this air mattress to go on a family camping trip that unfortunately never happened... we inflated it only to find out it had 3 holes in it that could be patched."
• "The mattress we received had all the signs of having been returned by someone, & then being shipped out as a new unit without having been checked out, and made right."

Customer Service & Warranty

Pros:

• "First time I purchased this item, it was good for a few days, then it malfunctioned, I called the number given for problems, asked for a replacement and in no time I received new replacement."
• "UPDATE: contacted the company and a replacement is on the way."
• "Called the seller and they honored their 2 year warranty."
• "I called the company they were really nice and helpful and sent a replacement."
• "It is rare to find a company that not only answers the phone, but actually takes care of the customer and their product."
• "You simply can’t beat customer service like that."
• "Spoke to the company they are super on top of there email and I was told they would send a new air mattress as soon as one is available."

Cons:

• "I'm not sure how to contact the company."
• "No warranty! There phones are disconnected and any email just diverts back to Amazon."
• "Terrible product and terrible customer service that they are not willing to pay for the return shipping for a product that turned out to be a serious fire hazard."
• "Product was faulty... Have processed the return and it’s going to cost me almost double to return the bloody thing than the refund they are providing."
• "This is ridiculous. The price of this thing and my wife went to use it at her sister's home she's visiting and less than 3 minutes in the internal pump caught on fire. ACTUAL FLAMES INSIDE OF THE MATRESS!"
• "Was so furious that I spent all this money for only a couple weeks and it leaked."
• "So I decided to message the company and to my surprise without any hesitation the representative apologized and issued me a replacement."

Comfort & Sleep Quality

Pros:

• "They fell asleep really fast and even wanted to replace their mattresses back home with them."
• "It's the perfect height, easy to get on and off of."
• "Love the soft top layer and the ease of inflating and deflating."
• "The topper really feels good compared to a standard air mattress, and it holds air pretty well."
• "The mattress provides for a comfortable night's sleep."
• "The comfort level is pretty good I would definitely recommend it for anybody looking for a good air mattress."
• "It’s much sturdier/more comfortable than other air mattresses I’ve slept on."

Cons:

• "The mattress sagged badly during the night and they felt their rear ends on the ground."
• "However, I find the surface of the mattress a bit uncomfortable due to its bumps/design."
• "The smell of the material is so intense that it almost feels toxic. I couldn’t sleep on it without having the windows open."
• "It was VERY smelly ... could still smell it in our room 3 or so hours after it was boxed back up to be returned."
• "It's been three days that its plastic odor is not getting better."
• "It's not flat so there are a bunch of indentations that after a couple hours of sleep begin to hurt."
• "Please don't consider this product if you like a firm mattress."