Facial Steamer SPA Microderm GLO Reviews Summary

Design & Aesthetics

Pros:

• "I love the stylist look of this steamer with literally no maintenance steamer."
• "It’s pretty so far! I’m surprised as small as the device is that it really steams up your face."
• "This is a very nice little steamer it's a perfect replacement for my boiling pot steams."
• "This product is solidly made and a nice size; about the size of a small pineapple."
• "Perfect size for a luxurious facial. I’m obsessed!"
• "It is smaller than I expected which I prefer."
• "Super easy to use and it's so cute."

Cons:

• "So sad to be writing this but this was an utter disappointment... it smelled very much of plastic probably because it’s new."
• "The plastic smell is very STRONG which makes it is use unpleasant and likely unsafe."
• "Its just an annoying shape/bulky with no where to put the cord for storage."
• "The only critique I have is the opening where the steam comes out- the piece is somewhat movable, but I cannot direct the steam at my face when I am seated."
• "The inside plastic water holder breaks after 1 use."
• "The plastic cartridge cracked and splintered after just one use."
• "The plastic piece that holds water are cracking already."

Usability & Setup

Pros:

• "Easy to add water."
• "It was so easy to get it set up."
• "It's super easy to use and heats up right away."
• "Love this easy to use just add water and it’s ready."
• "Very easy to use and setup."
• "Easy to use. As soon as you press the button it only takes 2-3 seconds for the steam to start."
• "This facial steamer from Microderm Glo is really easy to use, just fill the reservoir with distilled water, plug it and turn it on."

Cons:

• "The steam doesn't last for a full 15 minutes for me."
• "The steam output is not hot enough and goes sideways which made it difficult to use."
• "It feels relaxing with warm steam blowing in your face but it doesn't steam good enough to do even a light facial."
• "The steam is consistent with each use (steam blows evenly throughout), and my skin feels so rejuvenated each time."
• "Steam is unstable, comes out big and small at an irregular pattern."
• "Steam is very weak."
• "Works poorly. Used it for the first time and about halfway through session unit shut off by itself."

Customer Service & Warranty

Pros:

• "They did replace a part promptly which was great."
• "After my review the company contacted me and sent me a new one."
• "I was very pleased with the company because when I told them what had happened they replaced the water tank right away. So they do honor the life time guarantee."
• "Customer service gets 5 stars; they really stand behind their products."

Cons:

• "The only bad thing is that when I purchased the steamer, it showed the kitty ear hair tie and a few skin instruments which sadly did not come with the unit as displayed."
• "I googled customer care for this company and I was unable to find a customer service number."
• "Very disappointed and no help to be seen after the short warranty period is over."
• "I have not been refunded for this defective product which was shipped back and received on May 1st 2020 at which time my refund was to be returned."
• "I wrote the company and received no response from them."
• "I wish the company could reach out to me and replace the water tank only, I would be a satisfied customer. I hate that there is no way to contact the company."

Performance & Quality

Pros:

• "This nano ionic facial steamer helps keep my skin hydrated and clear."
• "It left my face feeling clean and refreshed."
• "Leaves my skin with a glow after each use."
• "I love using it several times a week and I have noticed a difference in my skin."
• "My face feels so soft and I haven’t had any dry patches since using it."
• "This facial steamer is amazing!!! Not too much steam but just the right amount for a relaxing facial."
• "This product works extremely well. It produces an amazing amount of steam."