"I’m super happy with this purchase and would totally recommend!!"
"Love this steamer, it looks beautiful and works amazing."
"It’s easy to use and works wonderfully, making her skin feel very soft and clean."
"I LOVE this steamer!!"
"I’m very happy that I chose one because it generates a lot of steam."
"The NanoSteamer's nano-ionic steam particles contribute to a finer and more penetrating mist."
"The steam comes out great and in a good amount."
Cons:
"This item is very dangerous."
"I feel like it doesn’t produce as much steam as I anticipated and it is intermittent where it produces, then pauses, then produces a hot pocket."
"Now only blows a minimal amount of steam.Would not repurchase."
"This steamer is average. I feel the steam could be a little stronger."
"The steam stream is not continuous or controlled.. very minimal steam."
"Steam is inconsistent, it comes and goes in waves sometimes completely no steam at all."
"The steam is minimal and feels more like hot dry air being expelled."
Safety and Reliability
Pros:
"Using the NanoSteamer is a breeze, and the package includes clear instructions for setup and operation."
"If taken care of properly can last."
"Fortunately, the unit turns itself off when this happens."
"The durability of the NanoSteamer and its consistent performance contribute to a sense of reliability and longevity."
"This thing heats up quickly and nicely with a great amount of hot steam and lasts quite a while for its size."
"It works perfectly with the appropriate setting."
"The Nano Steamer heats up quickly and performs as the vendor has advertised."
Cons:
"Thankfully saw it on time and quickly unplugged it before it may have caught on fire."
"Dangerous ! Mine has pebbles or stone-like rocks on the bottom that are bubbling out of the machine and spitting out."
"It immediately spit out hot water like crazy, almost burn my face. Dangerous!"
"First three times I used it I thought it was great but on the fourth and fifth use it started spitting really hot bubbles which is so annoying because it burns."
"On the third use, the steamer began spitting hot water droplets in my face, making it impossible to use."
"I’ve had it throw out boiling water at me instead of steam."
"Worked well for a couple times then after it started ‘spitting’ hot water at me while using the face steamer option."
Design and Usability
Pros:
"Well finished product, looks premium."
"Its easy to set up and use."
"This steamer is also multi functional (towel warmer, humidifier, and steam) and easy to use."
"The design looks sleek. The steamer is light and easy to carry."
"The Nano Ionic technology takes the facial steaming experience to a whole new level."
"The design of the NanoSteamer is both functional and aesthetically pleasing."
"Very easy to use."
Cons:
"This product is large. I couldn’t sit comfortably in chair to let steam hit my face because the nozzle was expelling steam above my head."
"The directional cone shape points more upward than forward, so positioning it is awkward the steam hits your chin more than anything else."
"The angle of the steamer is not adjustable and is made to steam ‘upward’ rather than ‘forward’ towards my face."
"The nozzle was not adjustable. The towel warmer is useless...all that twisting and turning the compartment to insert and remove the towel."
"I wish you could tilt or turn the head to get more options for steam direction."
"Too tall to use comfortably from a seated position, too short to use from a standing one."
"The facial steamer is so big that you have to be careful not to get too close."
Customer Service
Pros:
"Contacted seller to check about the warranty, I was really impressed with the quick response by the seller."
"Reached out to the company they were super responsive gave me detailed instructions on how to clean with vinegar."
"Got a hold of the company and they shipped a new item with no questions asked which arrived in days. Excellent customer service!"
"I always rate a product based on customer support by the brand / seller...in this case seller exceeded my expectations and resolved it quickly."
Cons:
"They claim to have great customer service but it was non-existent. No phone number and they never responded to my email!"
"I was very disappointed and more so when I reached back out to the company informing them the cleaning didn’t correct the issue asking for next steps or replacement and I’ve had no response since."
"This steamer spits out burning hot water on my face and I don’t trust it every time I try giving it another chance."
"It was a little bit of a pain to go out if my way to find vinegar and distilled water for this."
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