DASH Popcorn Measuring Portion Popping Reviews Summary

Product Durability

Pros:

• "The first 5-6 times we used it worked great."
• "This new one has a switch so it doesn't have the arcing problem."
• "It pops popcorn almost immediately."

Cons:

• "At first this popcorn popper was just as good as any other easy to use same amount of cleaning etc. However it didn't even last a year."
• "Worked well until it just quit."
• "But the popper didn't work right after the 4th use."
• "Second time used, smoke started coming out ALOT, so I unplugged it midway through cause I thought it was about to start on fire."
• "The top started to melt and caused smoke alarm to go off and fire department showed up before it caught fire."
• "After about 10 uses the clips broke while I was trying to put the top back on the main unit after cleaning."
• "4 months later it doesn’t even pop anymore. Zero stars!"

Customer Service

Pros:

• "We called customer service and they were are to refund me my money."
• "They had a 1 year guarantee so got them to send me another one."

Cons:

• "No one responds to talk about warranty, Amazon was to get back with me but have heard zip from anyone."
• "I talked to customer service and explained what happened. I was told that since I could not return the item, they could do nothing."
• "Emailed the company about it. they never got back in touch with me."
• "We reach out to the manufacturer... I never heard back from them. BAD CUSTOMER SERVICE. SAVE your money."
• "I messaged the manufacturer about the problem, hoping to get a replacement and I never heard back."
• "I called again. The most frustrating exchange with the so-called customer service people."
• "Returned the item but not received my refund from AMAZON."

Design and Functionality

Pros:

• "It makes good popcorn."
• "Great popper. Fast. Big puffy popcorn. Delicious."
• "Love the look of it and how it melted the butter."
• "I like that it has an on/off button (unlike my previous Redenbacher one)."
• "It does have an on-off switch is a nice feature not found on many poppers."
• "Very easy to operate and very simple instruction."
• "I really did like the Dash Popcorn Popper. I love the aqua color, and also that it doesn't take up much space."

Cons:

• "You want to pop popcorn? Too bad, this thing will just blast hot unpopped kernels of corn all over your kitchen."
• "The box was already open. The tape on the bottom was put on very crappy and the box wasn’t even sealed."
• "The very first attempt to use it the machine just spat the kernels back out before they even popped."
• "The top if flawed...it's cheap and doesn't stay on."
• "The plastic cover/shoot is extremely tricky to get on correctly."
• "The chute and the lower lip needs to be longer so it directs the popcorn into your bowl."
• "The chute is too short to send the popcorn to the bowl. Popcorn went all over the counter."

Quality and Safety

Pros:

• "For the couple of times we used it, it was absolutely delicious! Loud so not the machine for you if you’re trying to hide a batch from the kids. But delicious and super easy!"
• "This came and made beautiful popcorn, I bragged how happy & great to every goat person I came across..."
• "The first time we used it, it made some super delicious popcorn!"

Cons:

• "There are small plastic pieces on the sides where the top goes into the main part of the popcorn machine, and one was already bent."
• "Popcorn machine looked like it got used as a soccer ball on the concrete! Completely scratched up."
• "This product worked great for a couple months. We really enjoyed dodging the flying burning hot kernels it spit at us."
• "The device got very hot and the kernels began to jump around in the chamber."
• "Horrible product. First time we tried it the popcorn clumped up and burned."
• "This is the absolute worst kitchen appliance I have ever owned."
• "This is the loudest appliance I have ever owned."