Fisher Price Soothe Snuggle Otter Reviews Summary

Functionality

Pros:

• "The heart beat sounds, along with the rhythmic sound of the electronics making the otter breathe is fantastic."
• "It worked for about a week and then when you pushed the button it would make a noise for a couple seconds then stop."
• "The breathing turns on for 0.5 seconds and turns off."
• "The batteries last a reasonable amount of time."
• "The tunes are beautiful and so calming…perfect for adults that have a hard time going to sleep."
• "The breathing and heart beat options on this help her soothe herself back to sleep and she stays asleep longer."
• "It plays various soothing music, white noise, heartbeat, snoring and ultrasound noises."

Cons:

• "Leaving it unattended in a cot seems a violation of infant safety as it may pose a risk of suffocation."
• "The switch off push button is quite sensitive so much so that my 7 month old turns it off without intending to."
• "It doesn’t appear that there is a warranty or replacement option from the company either."
• "The breathing option became quite noisy. I have stopped using that option because it even bothers me :/"
• "The problem however is that the white noise/ lullaby sounds etc turns itself off after 30minutes…."
• "The mechanical whir on the breathing setting is very loud."
• "The breathing feature stopped working after just a few days—it started to make a high-pitched motorized sound that freaked our daughter out."

Design & Quality

Pros:

• "It has the cutest sleepy looking face, is soft, and feels like a kitten purr when it’s breathing."
• "This otter worked great to help transition my baby from sleeping in our room to her crib."
• "It's sizeable enough that it won't get lost, it's soft and fuzzy."
• "The quality is also very safe & soft to touch."
• "The otter is exactly as pictured. Super soft, and the assortment of noises are all super nice."
• "It’s super soft and plush."
• "The otter itself is soft and the different fabric on the ears is really silky."

Cons:

• "The batteries are also too accessible with a long loose velcro flap on the whole length of the otters back."
• "It's bulky, big and quite hard, therefore not suitable for cuddling."
• "It's a bit heavy and not really safe for a kid to fling it around."
• "The giant hard piece of machinery inside defeats the purpose of it being soft and cuddly."
• "The engine that moves the belly is very loud and the sound of it may be found unpleasant."
• "The mechanical breathing feature completely separates from it's chest jamming the mechanism."
• "It looks so cheap as well!!!!!"

Value for Money

Pros:

• "I think if the price point was a little lower it would definitely be worth it."
• "Not bad for the money."
• "The price is also great!"
• "I was a little reluctant to spend so much on this toy, however it’s paid for itself already in terms of settling baby, and my baby is only 8 days old!"
• "I would rate it 5 stars if it wasn't so expensive, but I do think we've got our money's worth out of this thing."
• "This thing is worth every penny!! So Soothing and works wonders!!"
• "Every baby is different, so it’s worth trying!"

Cons:

• "Wasn't worth sending it back and have not found a way to contact the seller after requesting a return!"
• "Avoid this. If it can't last for even 2 months, it's not worth the money."
• "Waste of money!! It's used just as a soft toy now, could have just bought a soft toy and would have cost much less."
• "Unfortunately it seems this toy is not reliable in performing as described so hard to recommend this to anyone especially at its price point."
• "Very disappointed that I spent so much money on this toy that my son Would have loved but by the time he was old enough to use it, it stopped working."
• "Absolute waste of money and batteries... Now it it barely functional at all after only 5 monthes of usage."
• "Don't waist your money or your time."

Customer Service

Pros:

• "I contacted Amazon who said that it was beyond the return window. So good luck and hope yours isn't defective!"
• "They contacted me again after that to let me know they were sending a replacement."
• "Update 1/2/2023 I contacted FP and the customer service was great."
• "I contacted the manufacturer who said to contact Amazon since that's where it was bought."

Cons:

• "I wanted to love this but it’s too much maintenance to utilize."
• "This item broke not long after receiving it and so I requested a return with a new one being sent. The new one still hasn't shown up and it keeps getting delayed."
• "The first toy broke down in the second week."
• "Really disappointed- the mechanics that make the breathing motion are way too loud."