UliX Headphones Warranty Magnetic Earphones Reviews Summary

Sound Quality

Pros:

• "I'm super pleased with the quality of sound, quality of materials, workmanship, the non-coiling magnetic heads and the hooked connection is also nice...its a delight to use."
• "Perfect for those who want excellent sound quality but still need some awareness of what's going on around them."
• "The bass is deep and punchy, while the mids and highs are clear and well-balanced."
• "I'm impressed with the sound quality, esp. the bass sound for such small earphones."
• "The sound quality it just amazing on them, they do a fine job at noise cancelation."
• "Sound quality is great. I can hear very clearly because the cushions help block some of the noise outside."
• "The sound reproduction is well done. I get the highs, mids and bass; I can enjoy my music or video on my phone without wishing for more bass."

Cons:

• "The material quality seems to be very cheap while the sound quality is good but nothing special."
• "The sound has completely stopped in both earbuds unless I press down on the jack 24 7."
• "These sounded great for music, but I used them for gaming...the right side sounds like you're under water."
• "People on the other end could not hear me as well and my voice would cut out when talking."
• "The sound keeps going in and out as well as sounding kind of dull."
• "The audio quality of the earbuds is poor."
• "I tried these for podcasting and the sound is not dynamic at all. Sounds hollow and tinny, even when just recording a voice note."

Customer Service & Warranty

Pros:

• "I contacted customer service, and to my surprise, they were apologetic and promptly replaced the faulty product."
• "Customer service was excellent."
• "I contacted the manufacturer directly and they were extremely helpful and understanding."

Cons:

• "I tried to invoke the '5 year warranty' but couldn't even find a website for Ulix so zero customer support and no help available via Amazon."
• "I know there is a five year warranty but I can’t find anywhere to contact the company."
• "The limited warranty, as indicated, was only valid for one month."
• "The product felt like it came from a mass producer unconcerned about customer satisfaction."

Build Quality & Design

Pros:

• "I've found these ULIX earbuds to be very durable."
• "The cable is fairly strong, and the plug plugs into audio jacks at a 90 degree angle as opposed to straight on, which for me makes the plug less likely to bend or lose its connection."
• "They're nice and solidly built, and the earbud parts have magnets in the back of them which sticks them together so it makes it easier to store them without them tangling together."
• "Its durable and sturdy. I have used it very roughly and its still going strong."
• "The sound quality is great and they're really durable."
• "They are quite sturdy, too. I got mine caught in a vacuum and they're still working as if nothing happened."
• "Even the packaging had a plastic cap over the audio jack which I assume is to extend the lifespan of the grip strength."

Cons:

• "But I only just ordered these and they arrived July 30th and already a piece on the end of them came loose and is showing the red wires inside."
• "Even with gentle care they still broke :/ beware."
• "They became yet another pair of earbuds that malfunctions after a few months of daily use."
• "However, my pair broke within a few months. It was my own fault, I shoved them into my backpack without unplugging them too often."
• "The wire quality seemed cheap, the paint finishing appeared low-grade, and the type-C connector looked fragile."
• "The right earbud started becoming very staticky."
• "The earbuds are great, really I loved them. But I only just ordered these and they arrived July 30th and already a piece on the end of them came loose and is showing the red wires inside."

Comfort & Fit

Pros:

• "Thank you so much for the headphones, I have been using them and headphones are very comfortable, voice is clear."
• "They are pretty snug in your ear, and rarely fall out (if at all.)"
• "They have a good sound but don't hurt my ears as other earbuds do."
• "They are very comfortable."
• "The earbuds' ergonomic design fits comfortably and securely, even during prolonged use, making them perfect for workouts and daily commutes."
• "Doesn't slip out of my ear and doesn't hurt after extended wear."
• "Really comfortable for longer wear, and no issues with quality at all."

Cons:

• "It keeps falling off my ears even though I was sitting when using it so it's pretty annoying and unusable."
• "Not a perfect fit that completely seals, but close."
• "I can’t wear 'Bullet' style earbuds for longer than a few minutes before they begin hurting my ears."
• "They can get a little uncomfortable after prolonged use."
• "The earbuds keep falling out."
• "This shape/style of earphone is difficult to keep in my ears, especially since they are slightly heavier than normal earphones."
• "However, I have to place my earbuds half way out of my ear holes in order to maximize the sound quality."

Additional Features

Pros:

• "What first caught my attention was a nice written note and a nice bonus gift attached with the product."
• "Not only are the headphones great quality, but after opening the packaging, the seller left a hand written note thanking me for placing an order and also a gift."
• "Along with the earbuds came a hand written note thanking me for my purchase, and the seller reached out to make sure I was happy with them."
• "But when I opened the earbuds, I got a lovely note AND A FREE SET as a gift."
• "The people who packaged them included a little note saying thank you and telling me to say well during these hard times."
• "A lovely lady named Alice left a beautiful note and a surprise gift for me because of times being so hard right now."
• "The added touch by the seller with a kind note and better yet an extra pair of earbuds!"

Cons:

• "There is a mic & button that pauses the video, but I don't think it controls volume."
• "You wont be getting a free pair.. Sound quality is ok would be nice if there was volume control.. I think i should have spent a few more bucks for something better but I was fooled by the reviews and thought i would get 2 pair."
• "The only part lacking is the microphone... it sounded really muffled."
• "The mic audio quality is left to be desired, there doesn't seem to be any noise suppression quality on it so you can hear all the noisy sound."
• "The mic frequently doesn't work at a decent volume making it hard for the other person on the call to hear me."
• "However, I don't think this set has volume control; the button only picks up the calls and hangs up the phone."
• "Sometimes your voice seems to come from afar. It doesn’t work well at all if there is background noise."