AmazonBasics Hardside Spinner Luggage 28 Inch Reviews Summary

Wheels and Maneuverability

Pros:

• "The wheels still roll perfectly even after being checked for a flight."
• "The wheels are so smooth and even hold up under the weight of not only it’s contents, but my giant (and heavy) purse."
• "The spinner wheels make it easy to maneuver the luggage, even when it is fully loaded."
• "The 360 wheels make turning in tight places (like an elevator full of people) very easy."
• "Wheels are quiet yet spin freely any direction."
• "The wheels rolled super smoothed."
• "The wheels are very smooth and well-balanced."

Cons:

• "The wheels worked great at first, but now with 6 months use, they’re cut up and don’t roll nearly as easy as they once did."
• "The wheels on this suitcase stopped functioning properly less than a year after purchase."
• "The only complain that I have are the wheels. It seems like the wheels are cheap add-ons to a decent suitcase."
• "Unfortunately, 1 wheel broke off."
• "The wheels were broken on first use and we still haven't completed the trip."
• "One front wheel will sometimes lock and not move (have to just use two instead of 4)."
• "The wheels broke off the 28 inch check in bag after one cross country flight."

Durability and Quality

Pros:

• "The suitcase is pretty durable, and has stood up well to half a year of flying."
• "The luggage is sturdier than we expected for the price and has lots nice compartments to organize you stuff."
• "It is also very lightweight, yet seems fairly sturdy."
• "This hardside spinner luggage is an excellent investment for travelers who value durability, organization, and style."
• "The luggage is made of high-quality ABS material, which is lightweight and scratch-resistant."
• "The general durability of these things have been incredible."
• "It's also quite durable."

Cons:

• "Not happy with the poor quality."
• "I bought this less than a year ago and it's already broken. All of the zippers have broken off, inside and out."
• "Whatever good features the suitcase has, they are irrelevant if it’s broken."
• "Spend a few more dollars and get something that will last, this is trash."
• "Sadly this is a perfect affordable piece for weekly travel but it does not hold up."
• "Broke after just three flights. Tried to get in touch with Amazon - it's their product! - but they were completely unhelpful after 40 minutes chatting with Customer Service."
• "The main concern is durability."

Design and Features

Pros:

• "The handle comes out far enough to make it comfortable for my arm length."
• "Meets TSA requirements for a carry on, and fits in overhead compartments."
• "All 3 suitcases are roomy, and I love the ability to expand."
• "The luggage is sturdier than we expected for the price and has lots nice compartments to organize you stuff."
• "The inside has great storage panels for organization."
• "It has several well thought out zipper compartments, and has a zipper around the outside so it will expand a little."
• "The inside zippered separator means there's two same-sized sections that keep your clothing away from shoes, charging cords, toiletries, etc."

Cons:

• "This luggage sadly was 21 inches in height, roller to top handle. I hope I can squeeze 1inch in the carry on size checker without them noticing."
• "The side of the suitcase with the zip closure cannot be extended leaving limited expansion room for packing purposes."
• "The exterior is featureless and this suitcase looks the same as any other small black piece of luggage which made it hard to find on the belt."
• "However, too bad the measurements do not match the current carry on height, width, and thickness for most airlines, especially international."
• "Beware that even though they technically are under the size for Norwegian and Vueling, this case did not fit into the tiny box they have at the airport."
• "The wheels don't fill me with confidence. I would only use this bag as a carry-on, I am not sure the wheels would survive a trip through the baggage handling system."
• "Great suitcase but be prepared to be pulled aside, gate check, or pay because this bag even “not extended” is too deep for basically any carry on categories."

Value and Satisfaction

Pros:

• "Great price too."
• "Highly recommend this little suitcase."
• "I would absolutely recommend this to anyone looking for a new suitcase!"
• "Especially as I found it as an Amazon Warehouse deal."
• "These are just about perfect for the price tag."
• "Another thing I like about this luggage set is that it is very affordable."
• "You definitely get more out of your buck."

Cons:

• "Would never buy again."
• "Sure they’re cheap, but $25 per use is not worth it."
• "Will never buy their Basics products again."
• "I would not buy this 3 piece set again."
• "The only reason I won't give it 5 stars is that it doesn't come with a TSA lock for the zippers."
• "Did not like that the weight of the Empty Suitcase is a bit higher than I would have liked."
• "The wheels broke off the 28 inch check in bag after one cross country flight."