Crock Pot SCV700SS Stainless 7 Quart Manual Reviews Summary

Brand Reliability

Pros:

• "I've used the one I originally had for over 20 years so I knew the brand was a good one!"
• "The quality and reliability of the Crockpot brand is still excellent."
• "You can’t go wrong with this brand."
• "I ordered one 14 years ago and it obviously is super dependable."
• "I’ve had this Crockpot multiple times. The burner unit has never failed me."
• "I know that CrocPot served me well in the past with quality workmanship and safety in addition to the obvious features for many years."
• "This has proven to be tried and true for me."

Cons:

• "For the first time in many years I'll be looking at another brand of slow cooker."
• "This particular type of crock pot doesn't have replacement parts, except for the lid."
• "While this product looks nice and sits at a great price point, I would not recommend it to anyone."
• "Cooks a tasty meal, but safety and quality issues make this definitely a product to stay away from."
• "I can feel the difference in LOWER quality."
• "The quality is also a lot more flimsy than older models but again, I guess that comes with the price."
• "When I took it apart I was amazed at how cheaply made it was."

Design & Capacity

Pros:

• "Wonderful crockpot….not only does it look great but it’s a wonderful size to make either a small amount or a larger amount!"
• "This is a very large and roomy crock pot."
• "It’s the perfect size for my family of four, and depending on what I cook, I could easily feed another six people."
• "It's a lot bigger than my old one and easily feeds a family of 4 with plenty of leftovers."
• "This Crockpot is the perfect size to cook a whole chicken, corned beef roast or to make bone broth."
• "It's much bigger than I thought when ordering, but that's a plus when cooking."
• "It’s 7 qt capacity, which is larger than the one it replaced."

Cons:

• "The entire unit is a mega-bulky countertop space hog."
• "The crockpot itself doesn’t sit flat in the kettle and the glass lid doesn’t seem like it belongs to this one."
• "The ceramic insert that the food goes into fits very loosely in the base and seems too small for the base."
• "The lid does not fit well, the crock pot only has 3 legs not stable at all."
• "The lid does not fit with gaps all around. The base is VERY unstable why it's on the floor cooking."
• "The lid doesn’t fully cover the opening so there’s always a little sliver of air escaping."
• "The lid doesn’t fit! The lid does not lie flat on the rim of the crock pot."

Performance & Ease of Use

Pros:

• "It heats up quickly and maintains a steady temperature throughout cooking."
• "They heat up great keep their temperature."
• "The temperature knob is easy to turn, and the temperatures are clearly marked."
• "Easy to use with 3 settings, high, low, and warm."
• "It only has a three option switch. LOW, HIGH, and WARM (four if you count OFF)."
• "Simple to use. Works great always."
• "I really liked this slow cooker as its dial settings are accurate."

Cons:

• "The first time I used the new unit, I noticed the lid was warped -- so there are large gaps between it and the pot -- meaning it doesn't heat properly!"
• "Had it on high to cook a stew all day yesterday, and the potatoes remained crunchy."
• "I have to cook everything on HIGH for hours to get it done."
• "It doesn't seem to get 'cooking' like it should on HIGH."
• "I’ve used it only a handful of times and noticed when it’s on high it barely simmers, so low is too low and high is actually low."
• "Temperature runs way too hot for a slow cooker crock pot. It boiled my soup when on low 4 hours."
• "It should NOT take 8 hours on HIGH heat to cook a meal."

Safety & Stability

Pros:

• "I simply warn my teens when it's in use and place it against the wall of the counter and make sure it's out of the way."
• "There is just something so comforting about going to bed, knowing your meal is cooking safely and not raising your gas or electric bill through the roof."
• "Crock pots take a lot of the work out of cooking. You don’t have to worry about anything overcooking or the house burning down."
• "The cord is a short length for safety reasons."

Cons:

• "The “metal” outer lining of the pot is so thin that it bends with the slightest touch."
• "The Crock Pot worked OK, but it is Unsafe to use as it is received. It sits on 3 places & if you bump it, the unit will Easily tip & spill scalding liquid everywhere."
• "I would not leave this on all day without being here serious safety issue, this is know issue with crockpot but they keep selling it."
• "It only sits on three feet on the base. This makes it unstable and has the possibility of tilting creating a spill."
• "PLEASE take this as a warning this crockpot is NOT safe!!"
• "The outside of the unit (anywhere that's metal) gets REALLY hot. Do not touch it."
• "Meanwhile, the outside gets so hot it burned my son, while the inside just doesn't heat up properly."

Cleaning & Maintenance

Pros:

• "The stoneware and lid wash easily."
• "The clean up is easy, and I don’t use crockpot liners."
• "I highly recommend using the slow cooker liners! It makes clean up a breeze!"
• "I've been using the crockpot liners so clean up ia a brease."
• "I love that the stoneware is removable, it makes cleaning a bit easier."
• "The ceramic insert did not have any cracks. The paint was not chipped. It was made with quality and care."
• "Great size, simple, easy. Easy to clean. No issues."

Cons:

• "Finally the ceramic insert cracked."
• "This one lasted only 6 months before the stoneware cracked."
• "Extremely hard to clean that last bit of reside a nightmare."
• "Ended up with a very hard to clean mess on the left side."
• "It was difficult to clean."
• "Both had issues with the crock losing it's glazing."
• "I am always very careful with the stoneware. It has never been dropped or subjected to rapid temperature change."

Customer Service & Warranty

Pros:

• "Changed to 5 star!! Heard back from them quickly and they are sending a new one."
• "5🌠 customer service!!"
• "Very pleased with Amazon standing by products sold."

Cons:

• "I purchased this for my daughter and son in law about a year ago. I just found out it only lasted about 3 months when the glazing on the pot failed and they could no longer cook in it! So disappointing."
• "The 2 stars are because it’s a wonderful slow cooker. Their customer service stinks and that’s why I didn’t give it 5 stars."
• "I’m trying to get answers from the crockpot brand and hope to find a resolution."
• "I contacted everyone, but I have yet to hear back from anyone."
• "The return deadline is way past but an exchange would be fair I think."
• "I have to call Amazon to get assistance with this."
• "I would love to return this to Amazon, but the box is gone, since I didn't see the need to keep the box and the garbage took it away already."