Owala Insulated Stainless BPA Free Boardwalk Reviews Summary

Design and Usability

Pros:

• "The handle also acts as a lock to cover the button and keep it from being pushed accidentally."
• "Being able to drink it like a sports bottle OR sip it like a straw is such a luxury you never knew you needed."
• "The handle up top makes it easy to grab and go."
• "You can drink from a built in straw or chug from the open space in the exact same spot."
• "Side note, they say drinking out of the bottle makes you look like a koala, which is a great added bonus."
• "This bottle is well made with metal springs to open the lid instead of big rubber bands."
• "They have thought of everything! You don’t even have to tip to sip from the straw which is built-in."

Cons:

• "The only thing I am not pleased with is that it isn’t for hot beverages, only cold."
• "But the straw is plastic, they should use stainless steel like the rest of the water bottle."
• "I cannot get my hand in the Owala to wash it and it definitely does not fit in my cupholders."
• "Only rub would be that the mouthpiece seal can eventually get some 'organic growth' on it no matter how much you clean it."
• "However they are too bulky for me and don't really fit any of my bags... The 32oz doesn't fit the car bottle holder so that's quite annoying as well."
• "The only issue is you cant remove the silicone ring that prevents the leak from where the whole top screws onto the body."
• "The only two cons are that it does not fit in standard size cup holder and it does not have a true handle."

Quality and Durability

Pros:

• "The bottle is very sturdy and does not scratch easily in my opinion."
• "It locks tight and is leak proof, which tested often when he throws his backpack into the floor."
• "Cleaning is super easy (unlike some other brands)."
• "I can flip the water bottle upside down and shake it while it’s closed, and it does not leak whatsoever!"
• "Paint feels sturdy and resistant let's see how it keeps over time."
• "It never leaks and it really is odour free."
• "Lid and straw are dishwasher safe, which is perfect!"

Cons:

• "This water bottle does NOT hold temperature."
• "The bottle is so delicate the even the slightest bump bridges the internal gap and then it sweats, and doesn't keep your drink cold."
• "Every. single. one. has been damaged due to shipping in an ENVELOPE!"
• "Because the push button to open the bottle requires so much force to work. I have severe hand arthritis and the button is really stiff and hard for me to open."
• "Does the lid break frequently? YES."
• "The parts of the lid that pop up snapped off today after using it for about a month."
• "The primary point of failure would seem to be in the springs that flip the cap up."

Customer Service and Shipping

Pros:

• "Company Statement: 'Thank you for bringing this issue to our attention. We take pride in the quality of our bottles and offer a warranty on any manufacturing issues you may encounter.'"
• "The locking mechanism works really well and I love the colors."
• "The water bottle is also very easy to clean."
• "The Owala is so well-designed, the straw is effortless, I’ve never seen a single drop leak from it, and the carrying loop is sturdy and functional."
• "The build is very solid."
• "They are comfortable, durable, pretty, convenient, easy to clean and made well."
• "The build quality is excellent."

Cons:

• "I am still waiting to hear back from them."
• "I would not recommend that anybody buy their water bottle."
• "Amazon does not guarantee it, nor does the company."
• "This is not good service and therefore a water bottle that I originally would have rated a five is now a two."
• "I reached out again and they said they can not help me anymore."
• "I have contacted the companies customer support since this bottle has a limited lifetime warranty, it's been a week and I have heard nothing back from them."
• "Owala refused to replace, warranty repair the lid on a bottle that was 1.5 months old when warranty process started."