Libbey Impressions 16 piece Drinkware Glass Reviews Summary

Design & Style

Pros:

• "I love the look and feel of these glasses. I had tried other shapes and styles but I like these the best."
• "The smoke color adds a little elegance and interest to a classic, simple design."
• "The small indent at the bottom are both visually appealing and make it substantially easier for me to hold these glasses than regular ones."
• "I love the unique design and feels good in my hand."
• "These glasses are just wonderful. The weight of the glass, the shape of the glass and the tint on the glass speaks volumes to the beauty of the Polaris."
• "I loved the textured pattern because it's more unique than a plain glass."
• "I love the unique shape! We have a Spanish/Mexican home decor and these fit perfectly."

Cons:

• "Sadly it took a loooong time to find a set of glasses with the style i needed."
• "They look a bit child-like in my husband's large hands (6'4, 220lb), and he hasn't been using them."
• "Only thing that is bothering me there is a line on each side of the glass. I want to ignore it but I can’t."
• "The photo shows a dark, black base with a clear top. In reality, the smokey color of the glass carries through all the way to the top."
• "The smokey gradient gets dirty quickly: it's a fingerprint magnet."
• "The rims of the glasses were uneven."
• "They were rather ugly."

Durability & Quality

Pros:

• "They are made of pretty heavy glass, which gives a classy feel."
• "Very sturdy."
• "They are all nicely weighted so as to not fall over easily."
• "At $1.40 a glass, they are a great investment and look expensive."
• "They are slender, yet very sturdy."
• "The bottoms have a good weight, so they have a sturdy feel."
• "The construction is pretty sturdy, despite what some reviews may have you believe, and will last you a good while as long as you exercise normal care."

Cons:

• "Updated review…After using these glasses for a couple weeks, I finally made it down to the middle of the stack. I cut my lip due to an unseen unfinished glass edge on the rim of the glass!!!"
• "This is the second set of Libby glassware, and the same thing happens regularly (even the first set of 8 rocks glasses) broke just by setting them down in the dish rack too hard!"
• "I treat these no different then any other glassware I've owned and 18 months after buying them about half have broke in the dishwasher."
• "Only just a few months (maybe 2 or 3) after I got these, they started breaking."
• "These are extremely fragile."
• "Awful glasses. We registered for these for our wedding... they just break far too easily."
• "They are a bit too easy to knock over. The glass is very thin. One knock and they're gone."

Value for Money

Pros:

• "These are some fantastic every day glasses... they are inexpensive and if I do happen to break one, I don’t feel so bad since they are a fairly inexpensive item."
• "As you are getting 16 pieces, this is a really good value."
• "They look and feel like expensive glasses and they were right around $20.00."
• "These glasses were a steal, at almost half off!"
• "Here at Amazon, you're paying less than $1.50 per glass and it's an absolute steal."
• "Fantastic glassware, they are made very well."
• "Perfect for a starter set in my new apartment. Great quality for the price."

Cons:

• "I found the same exact glass cup set at the 99 cent store but triple the thickness what a bummer to spend more money on poor quality when the 99 cent store has better quality for less."
• "Had these glasses for a few years. I liked them, but they are super brittle... These are also overpriced. I found the same identical glasses (new) at the dollar store for a buck a piece."
• "When I received the item the quality seems pretty cheap."
• "Same price but half the thickness of the first set, I don't see these lasting as long as the first set... pretty disappointed!"
• "These should not be sold for $40! They’re from an obviously poor lot and should be noted as such and reduced in price."
• "The price was a little higher than I wanted to pay for glasses."
• "I have also found these glasses much less near the .99 store near my house."

Customer Service

Pros:

• "They insisted on sending a new box when asked for one glass replacement!!"
• "All around very happy with purchase."
• "The same day I reported a broken glass, they shipped out a replacement set for free! Really thankful!"
• "UPDATE: I cannot give this product a higher rating, but the customer service staff is great! They offered me a free replacement set, without me looking for a free replacement."
• "I have to thank Libbey customer service for responding so generously when one small glass was received broken in the box of 16."
• "When I received them one of the glasses had a sharp edge around the mouth of the glass. I called Libby Glass directly. They didn’t just replace the one glass they sent me an entire new set of glasses!"
• "I love these glasses. I used them for years and then had a few glasses break. I wanted to replace my old collection and was happy I found them on Amazon."

Cons:

• "I have run about half of the glasses, 8, through the dishwasher and 3 have already broken."
• "When I tried to get two replaced, I was told I had to return the entire purchase."
• "I am very disappointed in these glasses. They look great, but do not holdup like other Libbey glasses I have had in the past."
• "You have to ship back all 16 to get the replacement."
• "I also emailed Libby so that I could save time and money in the shipping for everyone and they also said the same thing, can't replace 1, must replace all 16."
• "Multiple defects found not from the shipping. I contacted Libbey and they said I have to go through Amazon which then says I have to go through Libbey."
• "Was nervous about ordering theses after reading reviews of people receiving them broken."