JOYACCESS Wireless Keyboard Ergonomic Computer Wine Reviews Summary

Design and Aesthetics

Pros:

• "I love the feel of the keyboard and the light click of the mouse!"
• "The keyboard is a nice size, looks great, and automatically connected up with my Macbook Air with no issues."
• "This is a nice keyboard and mouse..."
• "The keyboard is light on the typing and attractive on the eyes."
• "I love the design of this keyboard and mouse."
• "Very pretty keyboard and mouse. Just what I was looking for!! :)"
• "I love the size of this keyboard and mouse as they fit easily in my laptop bag."

Cons:

• "Very disappointed, as aesthetically it's very cute, just not practical."
• "The keyboard is too light it moves when i type."
• "The 'C' key gets stuck."
• "It felt cheap and when I picked it up for the first time it made a rattling noise like pieces were loose inside of the keyboard."
• "The batter cover on the mouse does not stay on."
• "The keys are also positioned in a very different and inconvenient manner."
• "The keyboard is too compact, if your fingers are average size or bigger, this won't work for you."

Functionality and Performance

Pros:

• "At first they worked great. Paired instantly, no issues using them."
• "The Mouse is great. Works well and does the job."
• "After about a half hour I was able to connect the keyboard to the usb..."
• "The keyboard works perfectly."
• "Responsive and EASY to set up."
• "I am currently using this keyboard and mouse combo."
• "Initially this keyboard/mouse combo worked well."

Cons:

• "The mouse would only move in One Direction, which was up and to the left."
• "You have to hit the keys very hard for it to type."
• "The lifespan was only 3 months."
• "Product never worked correctly from day 1. Ate through Energizer and Duracell max life batteries in under a week."
• "Died after 6 weeks otherwise it was great."
• "The entire left side just stopped working."
• "You have to hit the space bar right in the middle or it won't register the touch."

Customer Service and Support

Pros:

• "I appreciated the customer service and quick response this seller gave me when I had trouble."
• "Would recommend to anyone who is looking for an affordable option."
• "I am so excited about this product... easy to install on my MacBook Pro and works great."
• "Was so excited when it came in today. Plugged it in and it all works perfect!"
• "I love the keyboard and mouse ergos and the fact they are fairly quiet."

Cons:

• "It has a warranty but the website 'joyaccess.cn' does not exist."
• "No response from seller, no resolution, I will DEFINITELY be doing a charge back to my card!!!"
• "I contacted the seller through the email address provided, but did not receive a response."
• "No reply from email to seller about the warrant either, changed to 1 star."
• "I tried to get a hold of the manufacture to seek support but I received no response."
• "I have emailed the customer service but have Not gotten any answer, not even a 'we don't care', which they most likely don't."
• "We don't even have product support or ability to return or reach out to someone about this problem, total scam."