INPHIC Wireless Rechargeable Ergonomic Receiver Reviews Summary

Battery Life

Pros:

• "Seems to hold a charge really well as I have yet to recharge it after nearly a month!"
• "So far, it holds it's charge for a while."
• "It sits well in my hand; it's rechargeable and holds its charge for a good while."
• "charge time fast, and good battery life."
• "The battery seems to be lasting quite a while on its first charge."
• "I only had to charge it once in the 45 days I had it."
• "Best dang mouse I've ever had, works all day long, doesn't need to recharge for days."

Cons:

• "After about three months it just stopped charging."
• "Would not recharge, no lights would come on. Just gave up the ghost."
• "After 4 months the mouse is refusing to charge."
• "The battery life is terrible. At first, the battery life was fine and could last over 2 weeks. Couple months later after many charge cycles, now the battery can only last less than a week."
• "After about 5 mins it was completely dead while on the charger."
• "Now the battery will no longer charge."
• "The first three weeks of use I really liked this mouse but now it doesn't hold a charge for more than two days."

Design and Comfort

Pros:

• "This mouse has everything I need. It's very comfortable to use."
• "It's quiet enough (but not too quiet), and doesn't require a mouse pad."
• "The mouse itself is very comfortable for my hand and the left/right buttons are whisper quiet."
• "Nice that it is light weight, and comfortable in hand."
• "Very quiet and comfortable."
• "It is comfortable, very responsive and good looking."
• "It's the right size. It's comfortable to use."

Cons:

• "The mouse was too small for my hand. I had to move my hand to an awkward position to use the thumb buttons effectively."
• "The height of the mouse is too low, so my wrist dragged on the mousepad and caused discomfort after hours of use."
• "The side buttons on the left side are way too low that your thumb touches it while scrolling and sometimes pushes the button accidentally."
• "One design feature I did not like was the placement of the forward backward buttons on the left side of the mouse on the thumb rest portion."
• "This mouse has a terrible design for the side buttons, causing data loss if thumb brushes lightly against it."
• "The mouse seams oversized. In addition, its way to light weight."
• "The tiny insert fell apart in less than 10 months… very poor design."

Performance and Reliability

Pros:

• "It was smooth precise."
• "The tracking seems pretty good."
• "I really like how responsive this mouse is, the amount of reviews on this are not kidding."
• "The mouse connects and works great. The cursor jiggles sometimes when the mouse is not on a flat surface."
• "The pointer and scroll speed are adjustable."
• "It moves smoothly on the mouse pad."
• "The mouse works perfectly well."

Cons:

• "Dead @ 5 months, lucky I have a spare wired beater mouse."
• "The mouse would drop items here and there instead of holding onto said item until I released it."
• "The cursor would begin to vibrate and moved from one side of the monitor to the other without anyone even touching it."
• "The mouse freezes in the middle of work. It has to be switched off and on again several times."
• "Randomly but constantly quits working while in use."
• "The mouse click doesn't always work, and the arrow moves around the screen erratically."
• "it misses clicks constantly, misses scrolls constantly, seriously half of my inputs are ignored."

Customer Service

Pros:

• "INPHIC customer service is great better than other BIG companies (logitech, razer)."
• "Great customer service experience."
• "Contacted by the seller, they promptly tried to resolve my issue."
• "Great customer service in my book."
• "Issue resolved by a good team at inphic."
• "Customer care resolved this promptly."
• "I'm very pleased with it. I recommended it to my coworker."

Cons:

• "I complained to Amazon because I couldn't contact seller and the support page 'could not be found'."
• "Overall customer service was not professional and then started to ignore my emails."
• "While the product is great, the Support, web site, and Registration forms are totally time-wasting, incompetent, broken and non-helpful."
• "I have reached out to the manufacturer through Amazon, their website and any other email I could find repeatedly... but I could not even get a reply email."
• "They pose as very helpful and customer-oriented people, but I received no response to my query about the faulty product I bought."
• "I emailed the support email and was ignored."
• "The person who responded was condescending, in my opinion, and told me they were sorry for the trouble 'I' had caused."