Gooseneck Bed Phone Holder Mount Reviews Summary

Sturdiness and Durability

Pros:

• "The rigid sturdiness (a plus) of the gooseneck. I doubt this portion will break or wear."
• "It's extremely sturdy."
• "The sturdiness provided by the base mount was much better than I was expecting."
• "One of the standout features of this mount is its incredible sturdiness."
• "The goose neck is nice and firm. It holds all the positions I put it in."
• "This is so sturdy, I've had one similar to this and it wore out not even a few weeks after using it."
• "They are extremely sturdy yet easy to manipulate into different positions."

Cons:

• "The plastic arm started getting a crack on one side, about 6 weeks ago."
• "Unfortunately, the metal inside snapped where it's attached to anchoring clamp."
• "I have bought this twice now in the last year and a half and both have broken."
• "Both broke where the flex tube attaches to the base."
• "The aluminum core broke at the base from fatigue."
• "The metal hand broke at the base after using it for 4 months."
• "After less than 2 years of use the phone clamp broke!"

Flexibility and Adjustability

Pros:

• "It bends to however you want it and stays that way."
• "I can bend it all different ways too for different heights and angles."
• "It can pivot for viewing at difficult angles."
• "Its flexible arm can be easily adjusted and positioned to your desired angle, allowing you to use your phone comfortably while keeping your hands free for other tasks."
• "The flexible neck stays in place and holds her phone perfectly."
• "Then the neck itself is flexible but also really sturdy so I can basically stretch it horizontally straight and it STILL stays up/holds my HEAVY phone and otterbox case."
• "The gooseneck design allows her to position her phone at the perfect angle, making it ideal for watching videos, reading, or video calling."

Cons:

• "You have to use excessive force to adjust the neck, so you can’t really bend it into position that works for you."
• "The anchor clamp is also straight forward to use, but isn't sturdy enough; slips and turns if the arm is adjusted with only one hand."
• "It can be pretty wobbly if you bump the arm or your phone."
• "The adjustable rod is very difficult to bend to get the phone in the position you need."
• "Ultimately the metal is too tight to move and calling it gooseneck is an exaggeration it is just like every firm neck metal bar style phone clamp and the neck is nearly impossible to move without super human strength."
• "VERY VERY hard to bend, but at least it stays where it’s supposed to."
• "The 'bendable' portion is pretty stiff and takes some strength to move/adjust."

Customer Service and Support

Pros:

• "After I posted this review I was contacted by the company and issued a full refund despite it being well passed the return period."
• "UPDATE: lamicall saw my review and reached out to make things right…they refunded me and offered me a new version which I had already bought!"
• "EDIT: Customer service reached out to me and actually offered to replace it with the newer version after it broke!"
• "Update: Seller saw my review and refunded my purchase."
• "Update: soon after the above post, the vendor contacted me and offered to send their latest design AND refund my money."
• "The seller reached out and offered a replacement item and a refund, they also sent me information on how to avoid breaking the metal neck in the future."
• "Then the company went above and beyond and shipped me a new version that is much improved."

Cons:

• "Couldn’t even access the sellers customer service page."
• "Great idea but the neck needs to be longer. I contacted the company as was requested by the included paperwork but they never responded."
• "Tried to figure out how to order part from manufacturer but had no luck."
• "The mechanism used to tighten the clamp is difficult to use."
• "No matter how tight you tighten, it comes loose. No locking capability."
• "This clamp really needs a ball-head."
• "The rotating joint closest to the clamp no longer holds firm, so the entire thing just swivels."

Compatibility and Versatility

Pros:

• "The holder also works great on almost any table too, tightening and loosening is a breeze."
• "Love that it rotates."
• "Does not work as well with Google pixel phones but you can still make it work."
• "The mount holds my phone securely and doesn't move when in place."
• "The clamp held my phone well and the screw mouth base was firmly secure to the desk."
• "The clamp is adjustable and holds firm."
• "The mount is a much sturdier method, and the phone clamp is nice and secure."

Cons:

• "On the smallest phones though (think classic iPhone), the clamp on the holder might cover any control buttons on the side of the phone."
• "The part that hooks to the table/bed whatever needs more space."
• "Like it but it was weak, would fall with weight off iPhone 13 pro max over time."
• "May not accommodate larger or heavier devices."
• "Unfortunately, the clamp wasn't made of the sturdiest plastic, and after only a year or so of regular use, the thin plastic connecting the phone clamp to its hinge snapped and the clamp no longer holds a phone."
• "Unlike the other holder, this one does not open wide enough to hold a tablet."
• "If you are looking for a phone stand to do tutorial, this is not it."