Surfer Dudes Powered Mini Surfer Surfboard Reviews Summary

Customer Service

Pros:

• "Giving 5 stars because the customer service from Surfer Dudes is outstanding."
• "Fortunately the product support was good and we have replacement parts now."
• "So reached out to the company... & ohhhh my goodness talk about customer service!!"
• "Our kids love this toy. On top of that I love the customer service."

Cons:

• "Waiting on a replacement but it may not arrive in time and still a big hassle to have to return something that arrived damaged."
• "We cannot recommend the product, we cant even return it. It's somewhere in the Gulf of Mexico."
• "I would love to get in touch with the manufacturer."
• "I am unable to return it."

Durability

Pros:

• "The toy itself is sturdy and not flimsy and does exactly what it’s supposed to."
• "Very sturdy construction, easy assembly and bright colors."
• "Both my kids (3 and 6) have one each and love them. They're more durable than you would expect."
• "These are so well made and sturdy."
• "This toy is super durable and it’s so fun to watch it make it back to the sand every single time no matter how far you throw it in the ocean it turns right side up and surfs it’s way in. The kids loved it."
• "Great product. Well made. They did not break."
• "It’s lightweight yet durable."

Cons:

• "It lasted for about 30 minutes before the surfer fell off and was lost at sea - the surfboard came back without the surfer!"
• "Only lasted through one trip to the beach... Came apart after a few tosses and we couldn't find the surfer dude in the water."
• "Took it out for the first time and noticed the paint was coming off. That was after the first time using it."
• "Kids loved it till the bottom part snapped, they weren’t playing rough. Very disappointed broke the first day we played with it."
• "Within 20 minutes, 2 out of my 4 surfers came apart in the waves and pieces were not retrievable."
• "Ours wouldn't stay snapped together, ended up falling apart in the water and parts got lost. REALLY sad kids."
• "After a week of it at the beach the surfer girl fell off."

Performance

Pros:

• "It was easy to toss in to the waves and always returned."
• "They even right themselves up when tossed in upside down."
• "It flips itself up to upright surfer position and rides in the wave."
• "Just throw them in and they come right back with the next wave."
• "They really do come back. Sometimes it takes a couple waves but its fun and entertaining."
• "It really does surf back every time you throw it in."
• "We would throw it in the ocean and it caught a wave and came back every time."

Cons:

• "Then they would not come back. My 1 son was so upset it was just very disappointing for the money."
• "We were quickly disappointed when the surfer dude started floating out to sea, going OVER waves, instead of turning around and riding the waves."
• "The toy is really fun but we did learn the hard way that you shouldn’t take it out in super windy conditions or when there is a strong current because they can be taken away from shore."
• "The day we were at the beach there were cross waves that kept turning it on it’s side and it would not right itself."
• "About the fifth throw, it didn’t come back. It was floating out in the ocean but just kept going further and further out."
• "We tried this surfer in small waves, big waves, high tide, low tide......it doesn't work! It just floats. That's about it. It didn't ride one wave back in."
• "Went to Cancun where there were low waves however. 20 mins later he sailed farther to the point that he didn’t return."

Value for Money

Pros:

• "Great price compared to the souvenir shops."
• "Worth the money!"
• "A great value for the price."
• "The $20-$25 range is well worth it!"
• "It’s a great beach toy well worth the price."
• "GRANDKIDS GOT SUCH A KICK OUT OF THESE. KEPT THROWING THEM INTO OCEAN AND CRACKING UP WATCHING THEM COME BACK, WELL WORTH THE MONEY, HOURS OF FUN."
• "Great buy! Lots of fun!"

Cons:

• "It was fun, but expensive for a toy that only lasts 15-20 mins."
• "I feel a bit duped for spending $20 on this toy."
• "Don’t love the price especially if you need to get more than one."
• "Would have felt better about the purchase if it was half the cost."
• "The price is ridiculous in my opinion especially for something that can get lost so easily."
• "$20 - $25 is expensive for something rather small made of foam and plastic."
• "I thought it was a bit expensive for what you get but if the kids want it, there's always someone to buy it for them."