HENCKELS Razor Sharp Engineered Lightweight Dishwasher Reviews Summary

Quality and Craftsmanship

Pros:

• "The quality and craftsmanship is second to none with easy maintenance and sharpening with the provided steel."
• "You can tell the quality just from the sound when honing the blades."
• "These knives are excellent quality and this 13 piece set has a knife for every need."
• "Quality and craftsmanship of this Henckels set is top notch and my son who likes cooking with me, appreciated the sharpness of the blades."
• "These knives are sharp enough to shave with, have great weight and balance, look gorgeous."
• "Love these knives! Easy to use, very sharp, and clean up easily."
• "Great set of knives. All of them are sharp and the kitchen shears are sturdy and well-made."

Cons:

• "The last set I had from this manufacturer had brittle/ broken handles. Now this, and they aren’t cheap. Never again."
• "The knives themselves are sharp, but not razor sharp."
• "I’m not sure how these knives can be considered high quality knives? These knives feel cheap and will break as soon as I use them as I cook a lot."
• "The knifes were indeed sharp but I have noticed it already started to rust."
• "The blades were covered in nicks and burrs."
• "Stainless steal is not suppose to rust. Terrible product."
• "They also started rusting after just one week."

Sharpness and Edge Retention

Pros:

• "Sharp, well balanced and ergonomic design."
• "The knives are sharp, substantial, and look great in our kitchen."
• "Don’t play w the sharpness on these knifes, right out the box ready to cut, no sharpening needed."
• "The steak knives cut like butter and the other knives I've used are pretty amazing."
• "These are some seriously sharp knives, some of the sharpest we've ever had."
• "They are beyond gorgeous, they are sharp and feel amazing in your hand."
• "All knives intact and extremely sharp out of the box."

Cons:

• "But they do not stay sharp, and no amount of honing or sharpening seems to bring them back."
• "Totally junk steel that doesn’t hold an edge."
• "They don't hold an edge very long at all."
• "The chefs knife was dull upon opening."
• "Beautiful set, just as pictured, however, they are very dull."
• "Tips bend, knives dull after months even when sharpening."
• "They aren’t that sharp."

Customer Service and Warranty

Pros:

• "A few of the knives had blemishes and were missing the safety seal but customer services was super kind enough to rush deliver a whole new set just in time for the holidays."
• "I have only had my set for a week or so. The set came with a steak knife missing. It took a couple of days but I was able to call the customer service and spoke with a very helpful and nice man."
• "Henckels is an amazing company that provides top quality products."

Cons:

• "I have tried to return these knives on 2 separate occasions. The return window given was only 7 days."
• "Yesterday I was on hold for 1:34hr waiting to talk to someone at J.A. Henckels International customer service."
• "We reached out to the seller DeSalla's and received no help or assistance and were told to contact the manufacturer."
• "UPDATE:Had to contact Amazon to file a claim because the seller would not help."
• "Zwilling/Henckels claims that these are made of stainless steel... they refuse to honor their warranty and refund my money."
• "This is a bad product being sold by bad-faith sellers. Avoid if you value your money."

Design and Ergonomics

Pros:

• "Love the fact the metal of the blade runs all the way through the handle."
• "They seem both attractive and ergonomic so far."
• "The grip fits well in my hand, the knife isn't too heavy and it's well balanced."
• "They fit my hands perfectly and are very comfortable to hold."
• "They’re easy to hold and feel great in your hand, especially with the ergonomic handles that curve to your grip."
• "The comfort and overall balance for every knife seems very well thought out."
• "The knives are well balanced and easy to use."

Cons:

• "The biggest issue for me is that the cut of the handles is flat on the top surface."
• "The handles are squared off, clunky, and large compared to my Classics and they are unwieldy and uncomfortable in my girl friend's hands."
• "The wooden block and the finish on the handles, my only complaint is the sharp tip where you rest your index finger while holding it."
• "Only thing I wished they had was a little shield/extension where the handle ends and the bottom of the blade is."
• "Also their handle to blade connection exposes the blade in a way that after washing catches the drying cloth and forces you to reach towards the blade to release the cloth."
• "Shocked at how uncomfortable the handle is and specifically where the back of the blade ends."
• "The only thing I would change is the angle of the knife block. The knives are at a 45ish degree angle, if the knives were angled up a few more degrees, it would reduce the footprint of the block."

Value for Money

Pros:

• "For the price you cannot beat the quality."
• "Definitely a great price for the number and quality of knives you get."
• "The over impressive aspect is the price. I found it to be very reasonable, and given the quality of the set - it offers great value."
• "I got these on sale and they were a much better price than if I had purchased them anywhere else and were much cheaper on Amazon."
• "Feel like you get a really good set for the price."
• "These seem to be built to last and are a very good value for the money."
• "These knives are not worth paying the regular $350 - buy it ONLY if they are on sale."

Cons:

• "Most expensive set I’ve ever bought and worst set I’ve ever had."
• "For a set of knives that are supposed to be premium and retail for over 345.00 these are not going to last."
• "It turns out these are not the high-quality Henckels knives I read about, but a lower quality, cheaper product made under the same umbrella company."
• "I wish I'd done a bit more research before purchasing. It turns out these are not the high-quality Henckels knives I read about."
• "For this price I expected much much better quality but it will do until I can find another set that is actually well built."
• "Save your money and buy the less expensive brand."
• "We spent a lot of money on them and don't want to buy another set at that price just to have to replace them again."