JUQITECH Keyboard Generation Bluetooth Detachable Reviews Summary

Design and Portability

Pros:

• "The slim design makes this so easily portable and the keyboard barely adds any thickness to the case."
• "The keyboard was very easy to pair to my iPad, and it holds the iPad upright better than any other case that I've had."
• "I like how the case fits both the keyboard and iPad and apple pencil securely."
• "The case for the iPad is flexible, and I prefer that over the usual plastic."
• "I actually really like this case & the keyboard that it came with. It is really easy to set up & use."
• "Case made of good quality material."
• "The case is great and has a great holder for the pencil."

Cons:

• "It wasn't what was advertised in the pictures."
• "The case feels cheaply made."
• "The magnet that holds the keyboard to the case isn’t as strong as I would like so make sure to open the case carefully to make sure the keyboard doesn’t drop on top of the ipad."
• "One issue is when you try to fold the iPad and keyboard together the case can’t fully close because the magnet can’t catch the back of the case."
• "The case is nice and holding up well but it is a bit bulky to use on its own without the keyboard."
• "The case itself seems to be well made and it was easy to get my iPad in it."
• "It is a sturdy case but the case even without keyboard adds quite some weight to iPad."

Keyboard Functionality

Pros:

• "I love the keyboard it works with my iPhone and Samsung phone which I was shocked about."
• "The keyboard backlight is very fun and gives all the party vibes."
• "Also liked removable keyboard when not needed, for lightweight portability."
• "The keyboard works well with an adequate battery life for a days worth of work."
• "The keyboard is magnetic I love the different backlit colors and the fact that the lights can be turned off."
• "The keys are high quality & have a really satisfying feel & sound."
• "The keyboard has REAL KEYS."

Cons:

• "We purchased this item twice from the same seller and both times the keyboard stopped working."
• "I don’t like how the keyboard stores in the case and the iPad screen lays on top of the keyboard."
• "I would like to write a better review but I have had this for less than 2 months and already the Y, G, H, and space bars keys do not work."
• "The keyboard-backlit lights are impossible to program, and I'm a techie person."
• "I charge my keyboard once a week and I use it everyday!"
• "The one thing I did not like is that I had to move the keyboard back and forth to adjust the screen."
• "The keyboard is a bit hard to use. Some keys have to be pressed twice in order to work."

Customer Service and Support

Pros:

• "I had a problem with the article I received, but they fixed it immediately."
• "The company's customer service was extremely responsive and offered a full refund or replacement."
• "I was impressed at the customer service and they quickly sent a replacement."
• "I was contacted by the customer service department, who was very supportive."
• "Update- changing review as the seller has contacted me to make things right. Absolutely amazing & kind!"
• "Note: seller contacted me and offered a refund after the review above. Great customer service!"
• "Customer service contacted me and they shipped me a new keyboard."

Cons:

• "The manufacturer/seller is not responsive. I've asked about this as a question, sent feedback/a question to them directly, and have not heard back about any of these issues."
• "I am really disappointed."
• "I was not happy about the keyboard dieing totally, less than a year after I got it."
• "I have had this for less than 6 months and the keyboard stopped working."
• "I contacted the seller various days ago and still have NO reply NOR solution to my problem."
• "I contacted NokBabo several times about their12 month warranty & received no reply."
• "I visited the store, found the email, sent an email and have heard nothing."