SEYMAC iPad Air 2020 2018 Reviews Summary

Customer Service and Communication

Pros:

• "I will say, this is the best customer service I have received from Amazon."
• "Just like a few of the others, the upper right hand corner snapped as I was disassembling from the packaging. UPDATE: Today I received a replacement case. Excellent customer service."
• "Communication from seller is professional and reliable, if needed."

Cons:

• "Asked a question to the seller company about replacing the clear plastic screen on this case as it gets scratched and dented very easily... No response from the seller."

Design and Functionality

Pros:

• "I love the hand strap on this cover it makes it very easy to carry and the kickstand is a nice added feature."
• "It fits fine. I have 30 or so of these in the field for our construction business."
• "Great product at a fraction of what I thought I’d be spending on quality protection for my new IPad Air 4th generation."

Cons:

• "The case was a little tricky to use at first but after a bit of fiddling we set it up."
• "While putting on the case it was a bit frustrating trying to get the plastic extensions to line up with the buttons."
• "It was a little odd to pull off all the rubber/silicone padding to install the case."

Durability and Protection

Pros:

• "Solid build that holds up well in a construction environment. Holds up well to daily use."
• "Fits perfectly, my kiddo already dropped it down the stairs onto concrete & not even a scratch."
• "Love the fact the pencil still gets charged when it’s in the case since it still sticks magnetically to the iPad and the pencil is easy to remove when needed."

Cons:

• "The hard case shell broke at a weak point, near the stylus storage area when trying to put the iPad Air into the case during initial use/set-up."
• "Within a couple months the stand has broken & the plastic underneath the silicone, near the power button has cracked so it’s now floppy."
• "My son dropped his relatively new iPad inside this case a few days ago and the front plastic cover of the case came off and cracked the screen."

Stand and Ergonomics

Pros:

• "The tablet fits perfect and protects from a lot of drops my son has dropped it so much still strong."
• "The colors and design are really nice and she is very happy."
• "Overall a great purchase and I feel much safer walking around with the iPad."