EKO Mirage T Rectangular Brushed Stainless Reviews Summary

Design and Aesthetics

Pros:

• "Love this garbage can! The whole foot pedal thing for me can be too much, especially when they're tough to press and when you finally do, the lid slams into the wall behind it and the can keeps slipping away from your foot."
• "Great quality trash can, we have used many electric trash cans and this by far has been the best product."
• "There are handles on the sides. Sturdy and easy to clean."
• "Love this trash can … very attractive, motion detection works great, closes quietly, easy to put in/take out bags."
• "It’s quiet and very beautiful."
• "I loved the design – it is smooth and sleeky."
• "Looks great in the kitchen and blends nicely with black and stainless appliances."

Cons:

• "WOW! Which genius placed a giant, unsightly sticker on my brand new trashcan lid?!"
• "The walls of the can are stainless steel and at the top lip they rolled a bead to strengthen the can. They rolled a metal lip to the INSIDE of the can. That lip will catch on your trash bag preventing removal without tearing the bag and spilling trash."
• "There's some rolled metal that protrudes inside the bin and if the bag is full, it will catch on the lip and tear on the way out."
• "However, when the garbage bag is full and you try to take it out, it will snag and get stuck on the cut out handles on the side."
• "The gauge of the stainless steel is just too light. Beef it up, without increasing the price or add ribbing or reinforcement contours would add strength to the can."
• "The design of the product is incredibly flawed, about halfway down the interior of the trash can is a hole with a plastic liner that juts about and 1/2 an inch into the interior of the can."
• "The plastic edge around the top of the bin lid are different colors on each can."

Functionality and Ease of Use

Pros:

• "The general trashbag size works perfectly well with this can. No need to buy special bags."
• "No more trying to stretch bags open to wrap them around the can."
• "The bags they recommend are very loosely fitting, Costco's 13 gal bags fit very nicely and stay secure."
• "Just put a couple of extra bags in the bottom and make your life easier."
• "Easy to insert the trash bag and since it’s a little taller than my previous trash can, i can fully use the trash bag before having to replace it which is cost effective!"
• "Changing bags is super easy."
• "The Hefty bags go all the way to the bottom eliminating the concern of heavy items yanking the bag loose."

Cons:

• "The lid does not work despite brand new duracel batteries."
• "The automatic opening top is very very cool and clean, a great option…"
• "The lid isn’t easily opened manually either."
• "The liner was sturdy and fit the can perfect, I tried using our standard liner and it didn't work."
• "It opened too slow when it did open... Sensor technology in this one needs to be upgraded it doesn’t recognize your wave of hand 80% of the time then when it does the lid doesn’t close maybe 50% of the time."
• "The electronics fail CONSTANTLY. The lid is half the price of a can."
• "Nice, but smaller than expected. It doesn't allow you to fill a standard size trash bag and the opening is narrow."

Quality and Durability

Pros:

• "It's not that much more than a good-quality stainless steel trash bin, and such things do last forever."
• "Solid trash can that I've been using for the last year with 0 issues."
• "This is my second, my first lasted 6 years before the motion sensor quit working."
• "I have had it for 2 months and the batteries have not needed to be replaced."
• "The quality of this trash can is very high. I’ve owned it for over a year now and it’s proven well worth the money."
• "Sensitive touchless controls opens lid very easily. Batteries last long time, based on usage."
• "This can is huge. Perfect size for my family of 5."

Cons:

• "This product is absolutely a piece of trash. It worked fine for the first few months (3 months to be precise) and after that battery changes became common."
• "Total waste of money!"
• "This gauge of metal dents too easily."
• "The touchless sensor component only worked for less than a year which is a pity considering the price."
• "I bought TWO of these and there is a MAJOR ENGINEERING ISSUE."
• "I have had this one for less than a year now and already the lid has given out."
• "I would not buy this trash can again. 10 days in and it’s already dented just trying to remove the bag to empty."

Customer Service and Warranty

Pros:

• "I upped my rating to a 3 star as EKO has finally shipped me a replacement lid after months of communication."
• "I was going to buy an entirely new set but tried to limit waste. Disappointing customer service."
• "Month later, still waiting for replacement."
• "Update: Replacement works great, much better than original."
• "We loved this product but it stopped closing automatically a couple of weeks ago."
• "They were prompt in their reply asking for proof of purchase."
• "Hopefully the seller can reach out to me and make it right."

Cons:

• "I contacted the company, NUMEROUS emails. FINALLY they answered back trying to deflect my request for them to honor their 1 year warranty."
• "If there is something wrong with the product (the motion detector stopped working), customer service will assist you with a new purchase to replace parts."
• "I contacted Amazon customer service to ask how to fix the lid, was offered a replacement, but have to pay a restocking fee of 20%."
• "Unfortunately the replacement also stopped working almost immediately even when I bought all new batteries."
• "We purchased this trashcan and it worked for a while until it didn’t. I contacted Customer Service since it’s still under warranty and the lid is on backorder with no date of when it will be back so we currently have the most expensive trashcan I’ve ever purchased that won’t even close."
• "Not sure if there's any type of warranty on this thing, but I'm very disappointed that I'm going to have to buy a new trash can; from a different manufacturer :("
• "I got the first trash can and the lid stopped working after 2 days."

Battery Life and Sensor Functionality

Pros:

• "Tried the 'automatic' sensor types; even the good ones don't last long, and they get 'confused' and stay open if you don't watch to see they're closed. This little darlin' is superior in convenience, quietly closes and is just as handsfree."
• "Motion detection is smart and has a count down with led bars."
• "It’s quick to respond, it has lights that count down until the lid closes, buttons to open and close yourself if you need the lid to stay open for a longer period of time."
• "The sensor works great when opening the lid and is nice not having to touch it."
• "I love the convenience of a sensor-based trash can. One that is also quite stylish. I find adding or removing the trash bag simple."
• "This can has a nice sensor that works well to open and close the lid touch free."
• "The motion sensor is SO extremely helpful, I often have my hands very full of trash to throw out, the motion sensor is brilliant for this."