Intex Giant Inflatable Floating Mat Reviews Summary

Durability

Pros:

• "Very durable and so comfortable."
• "Pretty heavy duty, no leaks no problems."
• "The material it is made of is so much thicker and more durable than any I've seen."
• "Very durable..kids and adults have jumped on it and it never loses air."
• "It’s really durable so far, after about 10 outings to the lake, and it holds air for a long time."
• "It is heavy—which is a great thing because it’s made out of a quality, durable thickness that won’t tear when it gets jumped on."
• "This is my second one of these floats…the previous one lasted 3-4 years, got faded from the sun but never lost air."

Cons:

• "It had a tear/ leak in it on one side."
• "It's a bit flimsy and can likely pop easily with a stray dog nail or accidentally dragging it on the wrong surface."
• "We've had the Intex inflatable mat for a little over a month and it already has a hole despite light usage."
• "When we received this item, there was 2 holes on the one side."
• "On the first day, we blew it up... one side was flat, thanks to a pin-sized hole."
• "When trying to blow up for second use neither side would hold air as there are multiple tears where the pockets meet each other."
• "One side didn't hold air."

Comfort and Size

Pros:

• "Kids could jump from the dock four feet above and land standing up on this thing."
• "We had 4 laying on it in our pool with plenty of room to spread out."
• "It fit 3 grown adults and a 5 year old easily with still room!"
• "It is sturdy and holds up great we had 5 people on it."
• "It's actually surprisingly big."
• "Held 2 adults a dog and about 5 kids! Was a hit with everyone."
• "It holds up to four adults comfortably, which no feeling that we were overweight for the mat."

Cons:

• "ALSO BE AWARE that if a couple of children are playing on top of it, another child can get stuck beneath it and have a hard time finding how to get to the surface to breathe."
• "It looks fine when no one is on it but when one person gets on in it completely folds up and if there are a couple of people on the sides (we had only 3) the whole thing buckles and leave everyone almost completely in the middle to be able to float."
• "BE AWARE that children standing up on it and playing around can easily fall."
• "I wouldn’t recommend more than one person to use it though as it doesn’t withstand more than like 175 lbs very well."
• "any person 100 lbs or more sinks on this mat and are surrounded by the sides."
• "It didn’t hold us out of the water enough for me."
• "The mat seemed like it would be great when fully blown up, but only one side would inflate, the other side did not."

Value for Money

Pros:

• "Best money I’ve ever spent on a pool toy!"
• "Highly recommend, great value."
• "It was priced cheaper than the other mats and had the same use."
• "by far my favorite summer purchase, at the time i snagged it for 30 bucks on 'todays deals' which made me love it even more."
• "Definitely would recommend. I did get it on sale next to nothing, but even if it had been $50.00, I’d still say it was worth it!"
• "The price is great even if it only lasts a season."
• "Great bargain compared to other products."

Cons:

• "Not happy! Very upset and bummed, as I'm not about to spend another $55 on a replacement."
• "Debatable being worth the $40 we spent, definitely not with the $80 it's selling for now."
• "It's now $65 (edit, now $77). It's worth $31, not over double that."
• "Kinda disappointed for the price I paid that I couldn’t even use it once."
• "It was way too expensive for it to break so quickly."
• "Waste of $65!! Don't waste your money on this."
• "I'm going to be really upset if I end up being out the money of this product."

Customer Service

Pros:

• "I hope Intex contacts me! That’d be super awesome!!"
• "Amazon worked with me ....once I got a supervisor...3rd call was the charm...the damaged one does not even need to be returned."
• "Seller were really great/fast getting back to me and giving a refund."

Cons:

• "Customer service is terrible, send pics, upload this upload that, send receipt and these things don’t load properly."
• "Intex really needs to stop price gouging its customers for products that have little reliability and difficult customer service."
• "The replacement procedure is crazy, I have to send it back and won't get a replacement until June...I am not happy."
• "Customer service is dead"
• "Called company about the warranty they never got back with me."
• "Update 3 weeks later I still don't have a replacement....it got lost in the Mail....calling Amazon."
• "I'll never buy another Intex product again."