Hatchimals 6061661 Egg FlyingPixieCrystalPopStar GML Reviews Summary

Durability

Pros:

• "The Crystal Flyers is well-made and durable, standing up to the inevitable drops and bumps that come with active play."
• "She is not as fragile as you think. She has hit her head, crashed into walls and ceilings and has always come out unscathed."
• "Since it's plastic, if she crashes, it doesn't get damaged (not yet) or if it crashes into something, less likely to do any damage."
• "This fairy can crash and crash and crash and keeps on going."
• "It bounced off my TV and didn't break or harm either of them, so it is durable."
• "This is a surprisingly durable toy."
• "Despite numerous crashes she’s still in good condition."

Cons:

• "One of the two brackets around the flyers waist has broken which means the one of the wings won’t clip back in again."
• "One of the wings broke off within days of using it. It is very disappointing for my child."
• "Fell apart after flying it only 4 times. It didn’t hit anything, it just fell apart."
• "Used handful of times and broke. Sensors stopped working. Attempted to get a replacement but error with submission and did not occur."
• "Bought this for granddaughter for Christmas she used it once it flew hit the ceiling and broke."
• "The item hit her in the face three times. It seemed uncontrollable an would fly into things. It finally struck the ceiling, fell and broke."
• "Charging port within the doll pulled out with the charger after its first use."

Flight Control & Maneuverability

Pros:

• "You control her by putting your hand under her and can move her around."
• "You know them gifts that we end up playing with before the kids. Well this year it was this one. I loved the maneuverability."
• "It automatically stops if it hits something/someone which is great."
• "After a bit of getting used to (and following the instructions to launch her from the base unit) the indoor entertainment with my 4 year old granddaughter is awesome .... Lots of laughter!!"
• "It followed your hand up and down, but it flies away you. It's difficult to control. But it is fun! I think it is worth the money."
• "She only has censors on the bottom of her feet so you can direct her to go up and she will stay afloat on her own."
• "If you put your hand under her she goes up so you can kind of control it."

Cons:

• "This pixie goes straight up the ceiling and bangs around until it falls."
• "It is unpredictable and could cause an injury to children."
• "The fairy is hard to insatiably get flying then when she does it’s only for a few seconds before she crashes."
• "Not something my 8 year can play with alone or supervised."
• "The concept is great but it is nothing like it is advertised or shown in all those YouTube videos the kids watch."
• "It doesn’t fly straight, seems off balance, and seems uncontrollable where it goes."
• "It’s like the fairy has a mind of her own 😂 she goes straight up and wouldn’t follow our hands."

Customer Service & Return Policy

Pros:

• "Rarely write reviews, but for this I had to. Bought for granddaughter, worked once, then died. Would not charge. As Christmas gift she was heartbroken, but told her I would contact customer service. Long story short, their customer service is very good."
• "We contacted the company directly and they immediately sent a new one, free of charge, AND allowed her to keep the broken one."

Cons:

• "Customer service was useless and does not offer replacement wings, so the toy is effectively useless now."
• "Return policy won't apply."
• "So disappointed. Bought this back in October for my Grandaughter for Christmas and she opened it today, it came broken and my return window is closed."
• "D0 NOT BUY THIS TOY!!! My granddaughter's toy flew away within 5 minutes of playing with it."