Blink Outdoor 4th Gen Add Reviews Summary

Video Quality

Pros:

• "If you are looking for great video quality, make sure that you have good internet service for download AND upload."
• "These blink cameras have a perfect high quality picture and video! They are great for my home’s security!"
• "I have about all generation of blink cameras between my full time house and my fishing camp. Recently added this newest generation to my camp and the picture quality is really significantly improved vs the previous generation."
• "The camera is amazingly clear and the sound is great."
• "So easy to install and get hooked up. The quality of the pictures is spot on."

Cons:

• "Despite taking measures such as upgrading my internet service and positioning the camera closer to the modem, the video feed is incredibly unreliable."
• "However, if it is pitch black at night, the video quality is poor."
• "The picture at night is terrible and dusk is grainy."
• "The camera quality is not terrible but you could not see a person clearly from about 3 car lengths away."

Customer Support

Pros:

• "Initially I had difficulty integrating the Blink system with my wireless network. Called tech support and was answered within about 5 minutes."
• "Since my original post several thing have happened. The company reached out to me and offered to replace the cameras that were going off line at no cost."
• "Tech support did help with this issue and it was corrected."
• "Blink Support from Alex, EE - expected expectations. New camera delivered and working as expected and on support alone it is 5 out of 5."

Cons:

• "Amazon tech-support never called me as promised!!!"
• "Emailed customer service 5 days ago, have yet to get a reply from Blink."
• "I’ve had customer service on the line and they have told me that’s just the way this camera works."
• "I contacted technical support and I have been waiting 4 days for a response."
• "I reached out to support to help with this issue and it took six days before I even received a response."

Reliability and Performance

Pros:

• "If you're looking for a reliable and efficient camera, the Blink camera is an excellent choice."
• "The Blink video doorbell system and this 'stand-alone' camera work quite well under all of the circumstances we have experienced, including the motion- and person-detection functions when the system was 'armed'."
• "I love this camera. I combined it with my other blink cameras and doorbell cameras."
• "I already recommended to all my neighbors, and I added the Blink doorbell to my front door."

Cons:

• "This system is a very unstable camera system and I regret buying it."
• "The newer outdoor cameras go off line a lot and if you are out of town relying on the camera working you end up resetting the camera by removing the batteries and reinserting them when you return home."
• "The app is constantly failing. If there is any motion events, the live feed won't work and becomes frustrating."
• "The 2 cameras having multiple off lines would not perform as advertised."
• "The cameras were working great during the 30 day free trial but now that I'm paying for the monthly subscription plan, both cameras have stopped working i.e. not recording any motion."
• "One outdoor camera continuously goes offline, I moved it multiple times and still the same result."
• "The cameras are constantly going offline or having Wi-Fi issues."