AIPER Scuba SE Self Parking Capabilities Gray Reviews Summary

Battery and Charging

Pros:

• "It charges fast too. Made cleaning my pool effortless."
• "The vacuum holds a charge for approximately 90 minutes and the charger conveniently has a red/green light to indicate if the vacuum is fully charged or not."
• "Just plug it in on the bottom, flip it over and let it quickly charge its battery."
• "It's got less suction power than a straw in a milkshake."
• "It’s really easy to use. Just press the button on bottom, hear the beep, and set it on the pool floor."
• "I like that it cordless, last about 45 minutes in the water .fast recharge"
• "It does charge fast."

Cons:

• "Also it barley lasted the 90 minutes."
• "Runs 20 minutes then stops and I have to give it a boost and it will run another 20 minutes and same thing again."
• "Only down side is it takes so long to charge; 3-4 hours for an hour run time."
• "The battery when fully charged lasts 15 min max."
• "The battery only last like 30 mins if that and then takes 3 hours to charge."
• "The battery dies way too fast and then takes an hour or 2 to charge."
• "The actual cleaning time is probably about 20 minutes, then the battery dies in a very inconvenient part of the pool, usually the deepest end."

Performance and Effectiveness

Pros:

• "This great little vacuum is a powerful cleaning machine!"
• "It picked up sand and bugs and whatever hair gets lose form my kids heads."
• "Works as advertised. Picked up sand and very small debris also leaves that sink to the bottom."
• "It picks up any of the smaller debris like sand, dirt, leaves and such."
• "This vacuum is powerful. My son likes to add sand to the pool. This vacuum gets it out."
• "This vacuum is amazing. It really gets the trash up off the bottom of the pool."
• "This guy really does a great job! I am impressed by how it picks up the algae."

Cons:

• "It would run for 5 minutes and stop."
• "For every ounce of dirt it picks up, 10 times that amount gets churned up."
• "The vacuum goes so fast it stirs up all the dirt from the bottom, leaving half the dirt it the pool."
• "Totally useless against micro particles and small dirt."
• "It doesn’t work well if your pool has an incline."
• "You can see debris that the vac runs beside that is tossed about in the water as the vac bolts by."
• "It just simply didn't clean the pool."

Design and Ease of Use

Pros:

• "No cords which I love and super attractive unit and super easy to clean."
• "The vacuum comes with a hook which makes removal of the vacuum super simple from the pool."
• "Highly recommend! Lightweight and easy to clean."
• "It’s simple to clean just two snaps on the side, take out the mesh and rinse."
• "Lightweight and easy to clean."
• "It’s really easy to use. Just press the button on bottom, hear the beep, and set it on the pool floor."
• "It is simple to use zips all over the bottom of the pool and keeps it clean."

Cons:

• "The clips that hold the unit together worry me. If one of those breaks, the whole unit is garbage."
• "It also will not climb walls or jump up and clean your stairs and steps."
• "Clips are tight and a little hard to get open, I use a rubber handle of my garden shovel and it works fine."
• "Cover is somewhat difficult to get on, the plastic feels very hard."
• "Drained water out and now trying to figure how to unclip the top from bottom. I am not strong enough to clip or unclip the four plastic clips."
• "It was hard to clamp and undo the clamps, it hurt my hand."
• "It gets stuck every few seconds on the vinyl bottom of my pool where it creases."

Customer Service and Warranty

Pros:

• "The vacuum is also backed by a 12 month warranty from the company."
• "Update: Aiper’s customer service team is top-notch."
• "Cindy was the representative who responded and honestly couldn't have been more helpful or understanding."
• "The company also stands behind the product with excellent customer service and support."
• "We are happy that it comes with a one-year warranty, which means the product is good they stand behind it extremely happy."
• "Thanks to the Amazon customer rep, Kai, for all his help! He was the only reason I got anywhere with the insurance company Asurion."
• "I was able to return my original item and their customer service agent was able to better match me with a product they offer that works much better for my pool."

Cons:

• "Very disappointed with purchase."
• "All they would do was send me a link to BUY a replacement part, which is out of stock and may never be back in stock."
• "Since the warranty has expired they were unwilling to replace the motor."
• "Warranty is such a lie. They do not honor it."
• "They haven't responded to email or they do not answer their customer service line."
• "Three emails later, no response from Aiper."
• "I have talked to four different Aiper reps in the last 2 weeks but left six more messages on their voicemail bc I was told to expect an email which never came."