Elama Round Stoneware Dinnerware Service Reviews Summary

Design & Aesthetics

Pros:

• "These dishes are even more beautiful than the photos."
• "The Mystic Waves design is beautiful!"
• "The combination of blue and bronze is stunning."
• "The colors are vibrant and just so so so pretty!"
• "The shape and design is attractive and unusual."
• "The color is a very dark red and black (with a bronze edging on the plates only)."
• "The pattern is beautiful, just like advertised."

Cons:

• "The only difference I noticed was the color isnt quite as bright as the photo but it is still a brighter shade of deep aqua."
• "We loved our set but it has spots on most of the items that aren't painted."
• "I'm just disappointed that the color was off."
• "The color is definitely not the same as depicted."
• "The only negative thing is the colors are not that bright teal."
• "They aren't quite as vibrant and in the picture but still beautiful."
• "Love the mugs and bowls and I will keep the set However the design on by my plates seem more prominent then the ones in the ad for the red I’m picking up a Fred Flintstone vibe when I look at them."

Quality & Durability

Pros:

• "Extremely well built, durable, and perfect weight."
• "This set of stoneware dishes is so incredibly versatile. It’s beautiful, dishwasher and microwave safe, and very durable."
• "They're elegant and look they will hold up for a long time."
• "Seems like very good quality. Not lightweight but not too heavy either."
• "This dinnerware is stoneware - so it's not only beautiful, but extremely resistant to chipping."
• "They seem very well made."
• "They are very sturdy."

Cons:

• "After a few weeks I noticed the glaze coming off the edges of the plates."
• "One of my small plates has a few (what look like) rust spots."
• "Two items came chipped and they are supposed to be chip resistant."
• "Unfortunately I believed the reviews that they were durable, but I have only had them for a month and two of my coffee cups are chipped and now so is a bowl."
• "The dinner plates just kept braking in half one after the other."
• "If I had known these were going to break apart so easily I would have never bought them."
• "I don't know where these things are made but question the food safety of stoneware that pits and dissolves with a month of light use."

Customer Service

Pros:

• "They very quickly replaced the chipped pieces in under a week. Great service."
• "No problem... customer service was great. Sent me a new one right away."
• "I called Elama and they had great customer service and will be sending out replacement with no issues."
• "Great dishes, and great customer service."
• "I contacted Elama warranty department and they were very quick to respond and send a replacement."
• "One bowl came broke, but was immediately replaced. I would definitely recommend this set and company."
• "Had a bowl break during shipment, but the customer service personnel were polite and helpful in getting a replacement sent."

Cons:

• "The box it came in was torn open and taped shut again and yes multiple dishes were broken."
• "Don't try calling though, no one answers."
• "Several items have pinholes in the glaze, so the ceramic shows in those little spots."
• "They worked hard to get me replacements for broken bowls. Took some time and a couple of tries."
• "Elama needs better quality control over their products before shipping them to be sold."
• "They were very nice but when I open the box they were packed good with cardboard but they were all slung around in the big box looks like somebody just shook the box like crazy had one bowl broke in half sent it back."
• "Elama warranty bogus, not honored by manufacturer."

Size & Weight

Pros:

• "The plates are smaller than I expected, the bowls are larger than I expected, but overall these are perfect for our needs."
• "They do great in the microwave and dishwasher."
• "The bowls and mugs are also very well sized."
• "The size is just right for a meal, and since the edges have a creative upward curve, more liquid foods don't drip off the plate."
• "The dinner plates are an absolutely perfect size."
• "They are heavy enough. Love the size. The bowls are deep."
• "The coffee mugs are just the size we like."

Cons:

• "The plates do run a bit smaller than I was expecting."
• "Because of the shape/scalloped edges the actual area for food is very small."
• "The dinner plate is definitely small - way too small for to comfortably serve 3 normal size servings of anything."
• "The dinner plates did seem small, so I compared to one of my other sets. They ended up only being a bit smaller."
• "The dinner plates are a little bit on the smaller side."
• "Dinner plates were a little smaller than normal sized plates."
• "The large plate is very heavy."

Packaging & Shipping

Pros:

• "They came without any damage and were packaged well."
• "Came in multiple layers of packaging and completely intact."
• "All six sets arrived unbroken and were packaged extremely well."
• "The packaging was super protective - not a single piece arrived chipped or broken!"
• "They came packaged very well with not even a scratch on them."
• "Once arrived, they were securely packaged."
• "Items were packed very professionally and not one chip or Crack!"