Primula Comfort Durable Removable Dishwasher Reviews Summary

Design & Build Quality

Pros:

• "It is exactly what I needed. Easy to use. Easy to clean."
• "The pitcher itself is very well made and easy to clean."
• "The size and shape of the iced coffee maker make it easy to fit comfortably in my refrigerator door shelf."
• "Build quality seems great."
• "The rubber seal in the lid is still going strong after over a year of being used."
• "The handle is sturdy, the glass is thick enough to not feel like it's gonna shatter."
• "Easy to use. Easy to clean. Fits perfectly in the door of the fridge."

Cons:

• "The base is not water sealed and mold has begun to grown between the glass and the plastic base."
• "Glass pitcher is made of very brittle glass. I had just finished cleaning the container, tipped it on it's side on the counter and it completely shattered."
• "The outer plastic shell has gaps so water will get in between the glass and plastic and sit there, cannot get it out."
• "The clear carafe part is glued to the black frame/handle of the pitcher."
• "The entire thing feels a bit flimsy."
• "The frame and carafe of this product are one piece and the carafe is extremely fragile."
• "The title states glass carafe. It's plastic. Because it is plastic the carafe does not easily remove from the plastic handle. This causes soap and water to build up around the plastic."

Usability & Convenience

Pros:

• "This is great for making cold coffee. I find that if you put the grounds in the Pot and not the filter the flavor is incredible."
• "Love this cold brew pitcher!!! I was hesitant on getting one but I love it! I like that the filter is easy to clean and the whole thing is easy to use."
• "It makes excellent cold brew every time and I've never had any problems with any of the parts."
• "This is super easy to fill, clean, use, pour and it basically rocks if you want less hassle then the other units."
• "Fill with coffee, pour cold filtered water to saturate the grounds, then tilt to run water through filter to fill the pot, stick in fridge for 12-24 hours depending how strong you like your coffee, remove filter and enjoy with cream of choice."
• "I dump in the coffee grinds add water and let it sit for 24 hours in the fridge! Coffee taste great."
• "I think it's really much easier to keep clean and it makes a great iced coffee!"

Cons:

• "However, we find that it makes weaker concentrate than the Toddy and takes longer to prepare."
• "I probably need rougher ground coffee, but there is always a bit of residue in the last cup."
• "The filter in this pitcher is too small, so halfway through the process you have to remove the old coffee and add fresh or the coffee will be way too weak."
• "I must be missing something. Yes, super easy to clean, but takes forever to fill up when adding water and it doesn't drain well when you remove the filter."
• "The only issue is they recommend to wait 24hrs to complete the brew."
• "The size is super small - With all the effort that goes into making the cold brew, you would hope to get several cups. This will allow around 16 ounces of coffee at most."
• "It takes forever to produce a decent pitcher of coffee."

Cleaning & Maintenance

Pros:

• "The best feature is the bottom, removable cap on the filter. Makes cleaning easier."
• "The filter is so easy to clean because of the screw-off bottom cap, which is a major plus."
• "With the removable bottom on the filter, this is SO easy to clean."
• "The bottom of the filter being removable, makes for easy cleaning."
• "It’s easy to clean as it breaks down until a couple of pieces."
• "I love that it has the little screw piece on the bottom that releases for easy cleaning."
• "It is easy to get coffee grounds out and clean the filter."

Cons:

• "Works well, but after you wash it a couple times mold gets between the plastic cover and the glass."
• "I don’t like that water gets trapped under the lining sleeve thing."
• "It’s hard to keep the colored silicone part from having coffee stains, it looks dirty even after washing."
• "The plastic parts of the pitcher get stained with coffee oils."
• "Filter didn't filter a lot out, mold formed under the non removable handle part, and the filter started to change colors like rust or something."
• "Cleanup isn't a breeze. It looks as though it should be, but once you begin breaking this down, getting into the nooks and crannies, especially the packing tin, it's time consuming."
• "This product's instructions are extremely confusing and the grounds leak into your coffee."

Customer Service & Support

Pros:

• "I contacted customer support (located in Florida) and they responded the same day stating they were sending me a replacement which again was delivered very quickly - so glad I didn’t have to return it - way to go cs!"

Cons:

• "So, after an email to their customer service person, I was told that a replacement carafe doesn't exist."
• "Bought from Amazon Warehouse, so I knew there was a risk. But the description said that it may have cosmetic damage, but a tear in the filter on a coffee maker makes this a useless item."
• "I was really looking forward to this product. But it came with dust, dirt, almost looks like wood chips on some parts. And the seal was already coming lose."

Value & Price

Pros:

• "Whole lot cheaper than going to any coffee house, and I think it tastes better."
• "Very happy with this purchase."
• "Value is 5 stars all day long."
• "It's inexpensive (under $20), it looks good, it’s built well for the price."
• "I am VERY pleased with this product, for the price it is super good quality."

Cons:

• "I got this for 13.00 bucks only a few months ago on sale. then off sale it was 17.00 now its up to 31.00 absolutely not. price gouging you guys."
• "The carafe I received is NOT glass as advertised, it's a Tritan-style plastic."
• "Don't waste your money."