Galayou Security Cameras Storage G7 Reviews Summary

Setup and Installation

Pros:

• "This camera works pretty well, setup is easy, and I haven’t noticed any big connectivity issues."
• "Really love this little camera. Easy to set up."
• "Super easy to set up, the app is simple and easy to use, works well on our iPhones."
• "Set up was easy and fast. I had the 2 cameras I purchased set up in under 20 minutes."
• "The setup was very easy. The quality of the live video is very good."
• "Easy set up and great picture! I’m actually going to buy 2 more."
• "The set up was very easy."
• "This was so easy to set up an use. I'm amazed how good the picture and sound quality is."

Cons:

• "I wasn’t expecting a lot but it will not connect to my WiFi."
• "It was very hard to get the camera to get set-up. It did not want to recognize our wi-fi."
• "The desktop app I installed on my MacBook is garbage."
• "Recording the video is a bit confusing, because there are 3 ways to record, and they are not well documented."

Price and Value

Pros:

• "Considering the price, I’m happy with this purchase."
• "Got a great deal, so glad I got it."
• "Bought 2 cameras to help me keep an eye on my little kitties while I'm not at home, which helps me get peace of mind wherever I am!"
• "I go 2 of these for $40. The image quality is good and the setup to your home network isn't that hard."
• "Purchased these cameras so that we can monitor our cats when we're away for work, and to be honest, pretty surprised at the value you get for the money."
• "You cannot go wrong with these cameras. For only 30$ the resolution is great."
• "I like being able to pull it up anytime and see what’s going on at home."

Cons:

• "24/7 continuous recording feature is open to all Galayou customers without extra fees. This is false advertisement as there are extra fees."
• "The camera quality is great and the price is too. But the big drawback is that the memory card option doesn't work to save videos."

Customer Service

Pros:

• "Also, customer service was amazing. They followed up numerous times to make sure I was happy."
• "Had an issue with the cameras going offline once and was helped very promptly by Whitney, who gave me the step by step on how to fix the issue."
• "I purchased a Galayou G7 camera to monitor my pets. However, the customer support is very good."
• "I purchased this for my apartment and have it facing the door. I usually can set things up pretty well but I needed some help from customer service."
• "I ordered this camera and couldn’t figure out how to set the camera to alert me at night when activity in the room was detected - I reached out via email and received a response almost immediately."
• "I love this camera! It does everything as listed. They have great customer service."
• "I am glad to buy this good quality product with reasonable price. I got a quick and very detailed response when I had questions about how to setup the shared family accounts to view the monitors for my elder parents."

Cons:

• "I wasn’t expecting a lot considering it was really reasonably priced but we contacted customer service and it’s almost as if they’re just reading instructions from the pamphlet."
• "I haven’t even had this camera for a year, and within that time this camera has stopped working 3 times. Customer service never answers!"
• "My only 2 grips are: 1. I sometimes get an http or https error when using the app but the feed starts normally."

Software and App Functionality

Pros:

• "I go 2 of these for $40. The mobile app is good. It has some good configuration options."
• "The app is easy to navigate and connects well."
• "Recording the video is a bit confusing, but with their help, I figured it out."
• "The cameras were a great price and we took a chance since we had never used security cameras previously. They came quickly, were really easy to set up and they work fine."
• "This has been a great product for our family. We have a mother with Alzheimer’s who has live-in care so it’s nice to check in on her to make sure she’s not wandering. The cameras are easy to set up and connect."
• "I like the security camera. I have it watching my office door at my campground. I can be anywhere in the park and will know if someone comes to the door."
• "The app interface is super easy to navigate, camera setup took only about 5 minutes."

Cons:

• "The desktop app I installed on my MacBook is garbage. It glitchy and had ZERO configuration options."
• "Recording the video is a bit confusing, because there are 3 ways to record, and they are not well documented."
• "Nice cameras, but the app is real laggy. Cant run 4 cameras at once in the quad view."
• "The only thing I wish it did was record so if I needed to I could go back and review records."
• "The motion detection should be heightened when watching more than 6 ft away."
• "This camera was purchased to use in my son's bedroom as he’s a toddler who wakes up 3-4-5 times at night and I needed to monitor it for the sleep specialist. It alerts me anytime there’s the slightest movement."
• "The camera quality is great and the price is too. Easy installation. But the big drawback is that the memory card option doesn't work to save videos."