BrüMate Leakproof Insulated Stainless Friendly Reviews Summary

Leak Proof Feature

Pros:

• "Once locked, my toddler is unable to spill my water all over the place like he has with my other cups."
• "The leak proof feature is great but I was not able to get used to the rubber taste of the straw."
• "Doesn’t leak. Comes apart easily for cleaning in the dishwasher."
• "It really is leak proof as long as your turn the steal ALL THE WAY."
• "It DOES NOT LEAK when it’s on lock mode as the description states."
• "I was skeptical about the 'leak-proof' ness of this water bottle and as someone who likes to throw their water bottle around I can say this does what it says it does."
• "This bad boy truly is 100% spill proof."

Cons:

• "The darn thing leaks from the piece that you have to torn to either sip or seal."
• "However- even in the locked position it leaked in my bag today- first day using it."
• "The top seal isn't great and leaks, and ice melts within an hour..."
• "this cup leaks and when i contacted brumate they said they are not able to do anything if i purchased on amazon."
• "Also when your drinking any water trapped in the U-Turn compartment will leak out the seal side due to it having a hole there which sucks."
• "Leak proof straw works 2 weeks max and gets worse as time passes."
• "IT LEAKED!!"

Design and Build Quality

Pros:

• "It is sleek, fits my cup holders, weighs less."
• "This cup really is an engineering marvel; and as someone who bought recently brought a Stanley and was disappointed with the leakage and weight distribution (top heavy) I thought i would try the era and boy this is something special… build quality is insane a very premium feeling product in comparison."
• "How it’s assembled is just amazing and nice looking."
• "It’s a beautiful tumbler and great concept."
• "I love the color. It is even cuter in person!"
• "I love the style and the straw, plus it does not leak much if it falls over."
• "The color options are great."

Cons:

• "Others are correct that it’s a little heavy when filled."
• "On the heavy side when full."
• "It dented the whole bottom."
• "It dents so easily."
• "For the price it’s disappointing how easily it dents."
• "We noticed rust at the bottom of the cup."
• "I am surprised by how badly it dented in multiple places from a drop."

Customer Service and Support

Pros:

• "It arrived about a week earlier than the initial time which was wonderful since it was in time for her birthday."
• "Brümate reached out to make this right. i appreciate the customer service."
• "Arrived quickly and I love it!"

Cons:

• "Can't get any support...says Error 404."
• "Next time, I will order this type of merchandise from Amazon, where returns are done without a hassle."
• "I tried to cancel my husband's order, as it hasn't arrived yet, but they wouldn't let me."
• "Shipping took around three months."
• "I contacted Brumate, and they didn't want anything to do with me."
• "They boast a lifetime guarantee but claim the return window has closed and stopped responding."
• "The customer service has been subpar with no resolution to the fact that the cup does not do what it says it does."

Usability and Convenience

Pros:

• "I can bring to my bedside with without worrying about a pet tipping it over."
• "The handle is very grippy."
• "I can fill it up easily under my fridge water filter system (not all bottles fit easily)."
• "Love the color! Very sleek design."
• "I love that it locks because kids are always bumping into the table and knocking it over."
• "I absolutely love the fact that I can go a couple of days and not have to refill my cup with more ice."
• "This cup is 100% as advertised. But best of all is the mechanism that makes it completely leak proof."

Cons:

• "It can easily tip over if you are a cup slider due to the bottom being rubber."
• "The straw can’t move to get the rest of the water."
• "The color does chip away EASILY resulting in a chipped color."
• "The bottom rubber non slip part is uneven, so it keeps falling over..."
• "While it was about half full I knocked it on its side on my desk and the inner piece that holds the straw snapped."
• "It’s only 3 pieces so super easy to clean, and goes right in the dishwasher."
• "It's very hard to clean not all parts come completely apart."