DASH Electric Scrambled Vegetables Dumplings Reviews Summary

Functionality and Ease of Use

Pros:

• "This is the best gadget I have ever used to boil eggs."
• "It's fast, alarm tells me when the eggs are done and I can do all kinds of eggs in one unit."
• "It has 2 tiers of egg-holder trays so you can cook up to 12 eggs at a time."
• "If you enjoy eggs, you will love this. It cooks eggs perfectly every time."
• "It’s been fun experimenting, making poached eggs & things I could never seem to get right."
• "Every batch of hard”boiled” eggs from this device has been so much easier to peel."
• "It's really easy to use and clean up."

Cons:

• "The pan underneath stains with spots that are impossible to remove even after very first use."
• "The unit itself is made of very flimsy and cheap plastic."
• "Metal heating plate is not removable for cleaning."
• "The alarm broke after the first few uses. Now, the entire unit has died."
• "Hard to keep base clean. Units alarm stopped working and then the unit itself stopped working."
• "I cannot however get uniform cooking of soft or medium boiled eggs."
• "The water basin needs to hold just a little more water though so it doesn't run out while making hard boiled eggs."

Customer Service and Warranty

Pros:

• "And I actually spoke with a real human being named Mary! She was delightful."
• "After this review was posted, and a month after initial contact, I was contacted by Dash Customer Service and the complete unit was replaced under the warranty."
• "Also, customer service at Dash is phenomenal."

Cons:

• "Sent email to customer service about our issues and warranty but received NO response from them."
• "Customer service contacted twice with info and pictures and response never received."
• "Lasted few months and warranty support is not with this company."
• "I only had this product a week and the heating plate stopped heating up right when I was about to cook some poached eggs."
• "Started out great loved it, go to ise it today for Easter and it no longer heats up the water. No Easter eggs this year.. bummer only 6 months old."

Design and Build Quality

Pros:

• "They made some great changes to this egg cooker since I bought my last one, over 7 years ago."
• "The changes include a place to wrap the cord under the unit so it is out of the way and a pleasant chime rather than the obnoxious buzzer when the eggs are done."
• "The unit is surprisingly smaller than I expected, which is a plus."

Cons:

• "Nice, but comes with a separate measuring cup with pin to put holes in the eggs with... Why did they send a separate item designed to get lost somewhere in your kitchen instead of building it into the unit like every other version I have seen?"
• "I am disappointed that the color I received did not match the picture of the one I ordered."
• "The surface where the water is added in the cooker NEEDS to be a non-stick surface, the unit will collect the water impurities and eventually will start 'burning' - eggs will smell VERY nasty."
• "However, the unit is so light in weight that when you pull up you must also hold the device down with your other hand when silencing the alarm and turning the unit off."
• "I believe this is a very poor and potentially dangerous flaw in the design of this product."
• "Need to redesign to eliminate all of the ridges underneath the plastic trays to prevent buildup and make them easier to clean."

Reliability and Durability

Pros:

• "I've had the aqua one for more than a year."
• "We had this same cooker. It worked for years and we used it often."
• "My daughter has had this egg cooker for about 4 years."