hiccapop Omniboost Portable Grandmas Tip Free Reviews Summary

Design & Convenience

Pros:

• "This chair is designed sooo much better."
• "It stays in my trunk of my car because it’s so convenient!"
• "It is sturdy, easy to clean, super compact, comfortable for my little one, and convenient."
• "Well designed and compact, this thing will go anywhere and doesn't weigh you down."
• "Very easy to secure to a chair or set on a table top or the floor."
• "It is machine washable which is great and we’re able to use it anywhere."
• "Well constructed and perfect size for travel use."

Cons:

• "However, the top comes off very easily so any pressure or the child pushing on it with there foot and it comes right off."
• "So the seat is actually too wide and our baby will lean to one side."
• "I’ve also had some issues to unfold and lock it in position after a few uses on the beach."
• "The lock on one side is not working properly therefore the tray won’t lock."
• "The tray could be a little sturdier, it comes off fairly easy."
• "The tray is really far from where baby sits so they get pretty messy."
• "The fabric is durable but doesn’t breathe AT ALL so must trap TONS of moisture."

Customer Service & Warranty

Pros:

• "I am blown away with the customer service and for this alone will definitely continue to be a Hiccapop customer for many of their other products."
• "Hiccapop provided a lifetime guarantee and they replaced the tray for us free of charge and sent it to us quickly!!!"
• "I had a response within hours and a brand new tray, for FREE, at my house within a couple of days!"
• "Customer service was easy to talk to and very helpful."
• "It was the easiest, smoothest customer service interaction."
• "Customer service is also the best. 10/10 recommend buying this chair, you won't be disappointed!"
• "They offered to send me a free replacement tray and provided me with the tracking information upon shipping."

Cons:

• "I’ve posted questions asking what the deal is with the clips and I was told to try harder by one person, very unhelpful."
• "The seller told me to reach out to the customer service team but didn’t leave any details on how to do that."
• "The return or exchange window has closed and there’s no one to contact with."
• "The downside is the tray has plastic clips and have broken on me twice :( But, the company is super awesome and has shipped me a new tray free of charge both times!!!"
• "There was no way to move the tray close enough to her body so she could reach it well, I’m talking like a five or six inch gap from her body and the tray."
• "The pulls under the tray (to remove the tray) broke off."
• "We've had each of the trays replaced once due to broken clips."

Quality & Durability

Pros:

• "The fabric cover comes off the chair easily and goes straight into the washer."
• "The fabric cleans well in the washing machine with few to no visible stains despite two adventurous eaters throwing everything from spaghetti sauce to beets at it."
• "The chair itself is easy to clean, with a sponge or in the washing machine."
• "The tray is dishwasher safe & the chair fabric can be pulled off and thrown in the washer!"
• "I just popped off the fabric and threw it in the washer and even the raspberry 'stains' magically disappeared."
• "It's pvc and phthalate free!"
• "The chair is sturdy with a metal frame and features easily removable duck feet and back chair pocket is perfect to stash his eating utensils, book, or sunglasses."

Cons:

• "These chairs have been coming apart since the first day. The buckles came off, the straps started unsowing and the tables won’t click."
• "I was very disappointed in this item. We ordered it to use on our vacation this week with our grandson and the tray would never clip on on the right side."
• "Pretty good chair for the price and a strong material. However gave it 4 starts cuz I sat my 27.5lb baby boy in it and it’s folding up a little on the right side."
• "After a year of use the top of the fabric frayed so it wouldn’t stay put on the back pole anymore."
• "I had a little concern off the bat, there are rubberized stickers on the feet to make it non-skid, and I found one stuck to the carpeting after we fed him the first time, and another was just nonexistent."
• "I'm not sure how long it will last, since the frame and buckles are really solid, but fabric is already stretched and sagging."
• "After 2 years of daily use, one of the tray table latches broke."