New Wave Enviro Gallon Bottle Reviews Summary

Durability

Pros:

• "This gallon jug was amazing. Bought one over a year ago, used it extensively. Even froze a partially filled jug to make an ice base. Never had problems, no strap breaking or cracks on the jug or leaks through the cap."
• "Its durable, rugged and sturdy for daily usage."
• "I bought this item 5+ years ago, and is still in good shape."
• "It’s easy to clean, and looks very durable."
• "Very durable and I love the no lost cap."
• "We've had 4 of these for about a year. They are in constant use at home. We have not had any leaks. Bottles are very sturdy like the commercial 5 gallon water cooler jugs."
• "I am very impressed with these jugs. We are on a well but the house is on a water softener so we go to the well for our drinking water. I have had other jugs in the past that leak. Not these, they are heavy duty plastic."

Cons:

• "Dislike. Set it down on a bench with water and instantly cracked bottom."
• "This is my second time purchasing this water bottle. It cracked on me the first time."
• "Unfortunately, the first time it hits the ground, the entire bottle cracked open."
• "Bought 4 of these and 2 broke right away. First the handle loop on top pulled out, but then they cracked at the bottom."
• "I had it for less than a month and it broke... very disappointed, it was great while it lasted...and no it wasn’t dropped, it just cracked."
• "The first one cracked on the corner within a month or so of the purchase, and the replacement cracked within 2 weeks."
• "This thing was hardly used and it fell 2 feet half full of water and broke open."

Design & Functionality

Pros:

• "The container housing itself seemed very solid and crystal clear."
• "Great item! Especially good for individuals who drink a lot of water."
• "Easy to handle with the side handle, easy to clean."
• "It's a great container, I use it for the gym and my daily consumption of water."
• "If you have a water purifier that hooks up to your sink, this is a great product to purchase."
• "The fabric that keeps the lid on also makes it easy to carry around."
• "It's a useful product with a functional design, no leaking, and no smelling plastic."

Cons:

• "The only one down side is the strap, because you are tempted to carry it by the strap and it is not very secure."
• "Impossible to clean on the inside."
• "Glass would be less prone to breaking than these junky bottles."
• "Issue is that it leaks out of the top where the strap is connected to the lid."
• "These things break very easily. I set one down in my car and it split and spilled water all over. Also, they bulge so that they don't set on a surface evenly."
• "The area where the handle is cannot be easily reached deep inside for cleaning."
• "Cleaning it is not the easiest small opening at the top made for harder cleaning."

Value & Customer Service

Pros:

• "You get exactly what you pay for, a 1 gallon plastic bottle."
• "Use to buy a gallon a day from the store ($1.50) but now i can fill this up for just 35 cents."
• "I love this gallon! It works well! Leak proof and light."
• "No odor and sparkling clean."
• "Cheap price and WELL worth it!"
• "It’s very convenient, very durable and leak proof."
• "Great water bottle so far. Doesn't a chemical taste when you leave water in for long periods of time. Very sturdy!"

Cons:

• "Very disappointed."
• "Tried to contact the company via email, voicemail. I wanted to see if I could get a replacement at a discount. No response."
• "I was going to repurchase but the price jumped from around $10 to around $18! ARE YOU INSANE!? NO WAY."
• "We found them for $7 a piece. What a waste of money."
• "What really gets me mad is I contacted New Wave's customer service to see if they would help me with their warranty and I was told they don't honor the warranty if purchased from Amazon."
• "Fractured after a couple months, wrote to manufacturer for replacement and was ignored."
• "With not even moderate impact did this crack along its seam WITHIN THIRTY DAYS."