Zearna Mattress Built Camping Guests Reviews Summary

Inflation and Deflation

Pros:

• "Fully inflates or deflates in just over 1 minute."
• "The mattress is easy to set up and it’s not as loud as I thought it would be."
• "They both inflate really easily and I like how compact they fold for storage."
• "It was literally 10 minutes to inflate and another 10 minutes to deflate."
• "Super easy. Plug into wall outlet, press button."
• "This is by far, the most comfortable air mattress that I’ve slept in."
• "It deflates to its original fold so it’s easy to place back into its carrier."

Cons:

• "This item doesn't last the night and has a very slow leak."
• "The only drawback is that it needs to be plugged in to inflate so taking it out of the tent each night to hook it up to the truck was a bit of a pain."
• "I didn’t like that the mattress wouldn’t fill up with air all the way for better firmness and the AC adapter pump kept running hot."
• "The bed won’t stay inflated throughout the night."
• "I have had many air mattresses and this is first time I got a leak!"
• "It was comfy the first night but 2nd night it had developed a leak."
• "I had to keep putting air into it every 3 hours. Does NOT stay inflated."

Comfort and Quality

Pros:

• "Happy with my purchase!"
• "It's constructed with high-quality materials that have held up well against various camping terrains and regular home use."
• "Very impressed with the fabric, look. Good quality product that will last."
• "The mattress is also pretty comfy and because the top is made of a different material, it isn’t super noisy when you move around to sleep."
• "I love this air mattress I woke up thinking I was on a regular mattress. This bed is very comfortable."
• "This air mattress is well made and great quality. It is just very small. Sheets hang way over the sides, low and short."
• "The mattress is high and firm mattress like a regular mattress."

Cons:

• "No warranty listed in user's manual. 2 attempts to repair have failed."
• "None have held the air pressure Now my Zearna air mattress has a hole in it."
• "The pockets are a bit too deep for my comfort, but a thick blanket underneath resolves that problem."
• "Photo on listing shows that it's as tall as a night table... it's not."
• "This is a waste of money, I had an airmatress before which is a different brand and it lasted for long until I decided to give it away. But this one is a complete garbage."
• "The main cons of this is too much noise when anyone moves."
• "The only issue with the mattress was that it is loud. Any time you move on the mattress, it's going to make a rustling sound."

Customer Service and Warranty

Pros:

• "I returned it and they replaced it very quickly."
• "Seller was great with shipping and packaging."
• "PS: Thanks to Amazon to make sure I had it right away."
• "Got this for a guest to use during a me week visit. She thought it was very comfortable."
• "I send message from 2 days ago but no one respond to me and I mentioned the power not working."
• "Appears to be care taken into this product, and good stitching."
• "An excellent product. After some heavy use, a small hoe appeared, which was quickly patched with the included patching sticker."

Cons:

• "I have ordered this mattress twice the first time I couldn’t even return the mattress because by the time I open the return period of time had expire so I could not return it."
• "I tried contacting the seller and Amazon neither will do anything about it."
• "It’s taking forever to get the seller to refund my money back even after sending it back weeks ago I’m very upset and disappointed."
• "I bought this item a month ago, upon opening and inflating the motor suddenly stop. I returned the item in Amazon and received the replacement item. Same thing happen, upon inflating, after 2min the motor just stop."
• "It was great until it wasn’t. We use is here and there and within the month and a half of purchasing it’s already completely flat."
• "Item suddenly will not hold inflation after 3 months of nightly use by only a senior adult. I contacted Amazon and they said contact the manufacturer, Zerna."
• "Just tried to use this mattress for the first time. Immediately I noticed that it was PATCHED(!)"