SONGMICS Vintage Serving Furniture ULRC78X Reviews Summary

Assembly

Pros:

• "It's sturdy, practical, attractive, and very easy to assemble."
• "The parts are well made and easy to assemble, the shelf boards have a beautiful high-end looking finish."
• "Impressed. Assembly was smooth and easy. Every part fit perfectly."
• "Love it! Easy to assemble. I could have done it without my husband."
• "Being a person who loves to assemble furniture, this was super simple for me. Maybe took me a whole 15 minutes."
• "Very sturdy. Easy to assemble. I was able to assemble it by myself."
• "It was super simple to put together by myself in less than a half hour."

Cons:

• "The assembly was fairly difficult as many of the screws didn't easily line up."
• "The first is that the little wrench for the wheels that was included does not fit the nuts."
• "The screws don’t go in fully, making the stand wobble and unusable."
• "I found it a bit difficult to put together, the steps were easy enough, but I had difficulty with some of the screws."
• "The metal parts are a little wonky when you put them together - you kind of have to make sure they tighten right/properly at the seams."
• "I would not recommend this item to an enemy to assemble. There are hundreds of screws with misaligned pilot holes."
• "easy to assemble but instructions don’t come with any words so follow the pictures EXACTLY."

Sturdiness and Quality

Pros:

• "Once assembled, this is very solid."
• "Nicely labeled and sturdy for the price."
• "I feel like I really got a deal with this because it is a quality, sturdy, attractive product."
• "Very sturdy, perfect size for what I was looking for."
• "It’s sturdy and made from quality materials."
• "It's really beautiful and well made. It's sturdy."
• "I was very impressed with this cart. I bought this to use as an audio cart and was very impressed with the quality of the build and the sturdiness of the cart."

Cons:

• "I only gave it 4 stars because the sturdiness of it isn’t the greatest."
• "Just not the sturdiest shelf."
• "The wheels are housed in aluminum fasteners and they absolutely cannot take the weight claimed that this cart is capable of."
• "Piece of junk product. Avoid at all costs. Especially the seller: 'songmics direct' waste of time of money."
• "The shelving is not as robust as I hoped and a bit flimsy."
• "The screws stripped out of the particle board that is the top and cannot be screwed back in."
• "The only downside is that height in both shelves is only 10 inches max so your record vinyls can't stack upright."

Customer Service

Pros:

• "The customer service team really worked with me when there was a mixup with shipping addresses."
• "After informing the company there was an issue, I was contacted less than 24 hours later and already a solution was on its way."
• "I love this brand and series so much that I have bought multiple pieces that all match--great value!!"
• "We bought this cart for my husband who just had surgery and needs a movable cart by his side of the bed."

Cons:

• "Received the cart damaged. Sadly, there were small chips off corners of the top, no cushion on the corners when packed and shipped and outside box was beat up by the shipping."
• "On Contacting the customer support, they did nothing to fix it and just asked to try screwing with an electric drill."
• "Top was damaged. Drill holes scarred top. Box was unhurt so it must have happened at the factory and they still shipped it."
• "My parts came broken and the manufacturer refuses to help me get a replacement part."
• "Amazon customer service was not helpful."
• "The product arrived damaged. When items are particle board it is especially important have secure packaging."