Monitor Remote Pan Tilt Zoom Camera Infrared Reviews Summary

Mounting and Installation

Pros:

• "I have previously purchased these and have used aftermarket mounts to place them on the wall."

Cons:

• "On older models, they have a recessed female screw hole for the mound. These ones do not."
• "It's a nice monitor with great features. We, however, have to buy a new one as it fell and doesn't want to charge anymore."

Picture and Sound Quality

Pros:

• "The picture is so clear, as well as the sound."
• "The 3.2\" LCD display offers a crystal clear view of our little one, allowing us to monitor their every move."
• "The camera looks good and of high quality and also its visibility on the monitor looks very sharp and easy to use."
• "No jokes, this monitor has been the savior of my life, audio is very good quality, you can hear the breaths of your baby."
• "The camera resolution is great! Day or night you can see and hear the baby very clearly."

Cons:

• "I’m so mad I bought this and didn’t open it until after the return window. It’s picture quality is horrid - embarrassing for 2023 - grainy, hazy, absolute crap."
• "The camera froze while he was running a high fever. I was very upset & contacted them."
• "I wanted to like this monitor but unfortunately after only 6 months the display is no longer working."
• "This Camera is great for travel. Easy to set up, and also pack away. One thing to note, if you intend on replacing your white noise machine, you might listen to theirs here before doing so. We found the speaker to be pretty terrible and the sounds to be off (not relaxing)."

Glitches and Technical Issues

Pros:

• "I have a special needs son who recently started having seizures. The camera froze while he was running a high fever. I was very upset & contacted them. They sent out a replacement immediately. I’m very grateful & impressed."
• "This worked fine for us for a year and a half before the video stopped working, and a year after that the audio also."
• "We bought our monitor several months ago and loved it. Then suddenly we started having issues with the connectivity. We reached out to the company and they gave us some suggestions on how to solve the issue."

Cons:

• "Good monitor with the exception of glitches here and there. Tried to turn off after naptime and the screen was frozen and would not turn off after a couple tries."
• "This monitor froze for more than 2 hours. Horrible wouldn't recommend, if you are relying on this for your baby's safety don't do it."
• "I like this a lot for all its features and good quality imaging but this is the second time the camera broke. First, it would stall for no reason and now it froze."
• "Have used this camera for 2 months and now it’s broken. The light is green but the screen won’t turn on, can't hear any sound and the camera doesn’t move."
• "I really wanted to like this monitor. It glitches quite often, where the image and audio go out for a few seconds."

Battery and Charging Issues

Pros:

• "The battery lasts long during the day. I plug it at night and use it with no problem."
• "The Parent Unit is powered by a rechargeable battery, giving us the freedom to move around the house without being tied down by cords."

Cons:

• "The only way to correct was to press the tiny reset button. The battery drains quickly."
• "It’s only been 5 months!!! During the first month too, it’s been lagging and turning black but we ignored it bec it still works fine and we didn’t wanna spend on another baby monitor if we didn’t have to."
• "The camera fell and doesn't want to charge anymore. My husband opened it and it seems that something broke off at the charging point on the inside."
• "The monitor decided to give up. It’s only been 5 months!!! During the first month too, it’s been lagging and turning black but we ignored it because it still works fine."

Customer Service and Warranty

Pros:

• "I have a special needs son who recently started having seizures. The camera froze while he was running a high fever. I was very upset & contacted them. They sent out a replacement immediately. I’m very grateful & impressed."
• "This worked fine for us for a year and a half before the video stopped working, and a year after that the audio also."
• "We bought our monitor several months ago and loved it. Then suddenly we started having issues with the connectivity. We reached out to the company and they gave us some suggestions on how to solve the issue."

Cons:

• "I wanted to like this monitor but unfortunately after only 6 months the display is no longer working and purchasing the warranty appears to have been useless."
• "I’m so mad I bought this and didn’t open it until after the return window."
• "I have the Owlet monitor and needed a second monitor to travel with. I purchased this on a whim and it is reliable + durable."