FXW Rollick Playpen Designed Camping Reviews Summary

Assembly and Portability

Pros:

• "Easy to put together and take down."
• "The panels are light but rugged. They go together and stow away quickly."
• "Easy to assemble and sturdy."
• "Very easy to assemble and the configuration can be adjusted as needed."
• "Easy to assemble…. Start your assembly with the gate panel, otherwise you have to adjust each one, not difficult but still, why do it twice?"
• "It is easy to assemble."
• "This fencing is extremely easy to put up."

Cons:

• "The only drawbacks is that you need 2 hands to open the gate & the poles are too long for indoor use."
• "The double latches are a pain and I would not have chosen this style had I know about them."
• "The panel placement for the steaks were made poorly because when you put the steaks in, not all the panels are able to evenly sit on the ground."
• "First there are no labeled parts and the directions are just pictures."
• "It was pretty easy to set up except for having to turn the gates this way and that to try and get them each even to the next one."
• "I don't like that I have to use 2 hands to open it because sometimes I have to race to get out before my puppy does lol, when she hears my fidgeting with the lock, she's there trying to get out before me."
• "If any part of the fence is not on ground that you can push the stakes in the wind can blow it over."

Quality and Durability

Pros:

• "The metal is not flimsy or light, it's not heavy either, it's the correct balance of weight and strength."
• "This is a quality fence; I can see why it is #1 on Amazon."
• "FXW Rollick dog playpen is a quality item that should last for years."
• "The fencing is of very good quality."
• "These panels are sturdy and the pins that join them together and really strong."
• "Material is of good quality. The wires could bend but the frame should be able to withstand some abuse."
• "This dog playpen is very well made, sturdy and excellent quality."

Cons:

• "One of the gates and three of the panels were bent. The packaging definitely needs to be redesigned."
• "The metal is too thin and bins easily by hand, and also the dogs bend it easily and break it off."
• "AFTER HAVING IT LESS THAN A YEAR THE FENCE STARTED TO RUST AND COME APART."
• "The fence does not weather well when used outdoors."
• "Stronger dogs might end up bending the smaller bars of each individual panel, so that is something to consider."
• "The panels are very flimsy, the stakes are flimsy, and several of our panels came with rust spots."
• "It's cheap, thin metal that I don't think will hold up very well over the long term."

Customer Service

Pros:

• "Their customer support was very helpful and communicated quickly to get it taken care of."
• "Contacted the company and they provided a full refund, apology and further reminder for supervision, so that’s good on them."
• "Company has great customer service and answers you quickly."
• "Customer service is amazing. Never received first order but they quickly sent out a replacement."
• "Phenomenal customer service! We bought 32 panels and a few came defective. Contacted customer service and without hesitation, they offered solutions to eradicate the problem."
• "This company has great customer service as well."
• "Seller has been very responsive to my concerns. And I have been pleased with their customer service."