Anti Aging Retinol Moisturizer Cream Reviews Summary

Container & Packaging

Pros:

• "First off...I'm so impressed with the way the cream is dispensed."
• "You just press out the amount you want and it comes out to a 'plate' where you sweep it from, never touching the cream itself IN the jar."
• "It's also a simple matter of unscrewing the jar once the press pump is not able to draw enough up."
• "The jar it is in is such easy access with a click off cap and a press top to eject moisturizer."
• "The jar has a press top for just the right amount."
• "Delivery system by pushing the top is clever and a good idea."
• "The delivery system on the jar is especially nice-it's spring loaded so it only delivers just the amount you need."

Cons:

• "The only downfall is the plastic container. The pump makes it difficult to get the amount you want to use."
• "I also thought the container was such a waste of plastic and, quite honestly, just a gimmick to sell more."
• "The amount of plastic packaging surrounding this little bit of cream was well - crazy."
• "The product is nice but the delivery method with the push down lid that draws up the moisturizer stops working once it gets to the bottom."
• "Your money buys a huge jar with a TINY amount of product."
• "The lid to where the pump is will not come off...so I can't use the pump feature. Very disappointed!!"
• "..you can't get it out of the container. I just returned one that would not emit the product after 500x trying to pump."

Customer Service

Pros:

• "After reaching out to the seller I was emailed back by Alessandra."
• "I absolutely love the Kleem products and customer service. Everyone is very helpful and responds in a very timely manner."
• "The free gift with purchase was an easy transaction & the customer service outstanding."
• "I had to reach out to customer service to get the free product offer (5 different face masks) and they responded quickly, were polite, and gave exact instructions."
• "I received some lovely assistance from the customer service representative, Alessandra."
• "I emailed with customer service a few times with questions and Alessandra was always super helpful and accommodating."
• "The customer service was EXCELLENT!"

Cons:

• "They send coupons with the order for free product (face masks etc.) However they make it hard to redeem coupons. It is irritating."
• "However, my last jar came with a dispenser top that did not work."
• "Mine arrived unsealed in a small bubble wrap bag. No box or anything."
• "I took one star off for packaging - very thin bubble wrap and sent in an envelope."
• "Instead of the usual label information, a sign up procedure sends you somewhere. I don't know where because I'm not interested in bothering with it."

Scent & Texture

Pros:

• "Ok, the first thing you notice is the amazing citrus smell. It’s so refreshing."
• "This moisturizer smells slightly like orange dreamsicle on application."
• "I like the tiny hint of fresh aroma therapy."
• "The orange scent is intoxicating and fresh."
• "It has a nice lite scent."
• "Love the smell."
• "The scent is citrusy. Very light. Nice. Does not linger."

Cons:

• "As I used this, I noticed an unpleasant smell that increasingly deterred me from using it."
• "The smell was way too unnatural for me, a sort of fake grapefruit scent."
• "The fragrance is too forward."
• "I don't even know if this product works long-term. Felt good going on, but the orange smell is just like my kitchen cleaner."
• "Also, smells like orange bathroom cleaner."