Lefant M210 Cleaner Automatic Self Charging Reviews Summary

Setup and Usability

Pros:

• "It’s fantastic and the app actually works."
• "App was super easy to install and configure."
• "I set schedules which is so easy."
• "It’s super easy to set up and empty the dust bin."
• "Easy to setup and get going, does a great job on hardwood or carpet."
• "Once you install the app, it's easy to use, it cleans well and easy to sync with your wifi and phone app."
• "It is easy to learn how to use."

Cons:

• "For this to work you need a certain internet g to connect to program this vacuum."
• "After a trying time attempting to pair it with my phone..."
• "Getting it connected to Wi-Fi was difficult at first as it operates only on the 2.4GHz band."
• "The set up process took several tries to pair the vacuum with the app but once that was done, it’s been perfect."
• "I havent been able to set up the Lefant app. on my android smart phone yet still working on it."
• "Pairing fails every time."
• "Was never able to connect on my phone, which was disappointing."

Performance and Effectiveness

Pros:

• "It is amazing how well she gets all the nooks and crannies."
• "This tiny, quite, and easy to use vacuum cleared our entire living room in ~ 20 minutes."
• "Battery Life is REALLY GOOD after a few charges."
• "It does a pretty great job keeping it clean."
• "I was very surprised by how well it picked up cat hair and litter off the hardwood floor."
• "The coverage and suction are great."
• "Works fantastic on hard floors, alright on carpet as well."

Cons:

• "Also a little tall to fit under low furniture."
• "No bottom brushes, only the 2 'whiskers' in front."
• "It picks up the hair, but it doesn’t pull into the container so therefore it gathers at the entrance to the dustbin causing it not to pick up to the best of its ability."
• "It is a dust pusher. It’s loud, it has no suction and goes in circles until the battery dies."
• "The only thing negative I’ll say it it doesn’t clean rugs that great."
• "It only vacuums up about 80% of the debris on the floor."
• "Battery life is terrible. Will cover about half of our 1300 sq ft house."

Customer Service

Pros:

• "I contacted the company about a replacement, and within days I received a replacement... great customer service 👏."
• "The company reached out to me and offered any help they could to make my experience better."
• "I have received incredible customer support which told me how to fix the noise issue I was having."
• "I spoke to Customer Service at Lefant, who was incredibly helpful...bravo to them."
• "The Lefant customer service is excellent - always had a response to my emails within 24 hours and matters were resolved quickly."
• "Customer service ended up reaching out to me about my rumba. They contacted in a very timely way, and got to fix the problem asap."
• "When I contact seller to fix the problem they found good solution for me so I do recommend them and product is good too."

Cons:

• "Customer service Claudia was not very nice at all. She was annoyed when I tried to get help purchasing another battery."
• "Tried contacting customer support, they don't respond."
• "Contacted customer service in China which is a huge pain in the butt."
• "So, broken item that can't be conveniently returned. Overall disappointing experience."
• "Our machine stopped working within 4 months of purchase... Nearly a month later, and A LOT of emails back and forth with 'customer service', and they have finally agreed that’s the issue, but still have not provided any reasonable resolution."
• "No customer service, either."
• "I sent an email to customer service and never got a response."