LilySilk Charmeuse Scrunchy Regular Scrunchies Reviews Summary

Quality and Durability

Pros:

• "The fabric and elastic are of a very good quality and this will last a long time I think."
• "I’ve washed it a few times and it has not lost its elasticity after almost using it everyday and night."
• "The silk seems to be good quality, it's well made, and it's very durable."
• "I’m just now writing a review for this product 2 years after I bought it, but I’m glad I am because it has lasted me this long and shows no signs of falling apart anytime soon!"
• "I purchased the 5-pack in May 2021, and still use them all today; the elastic held up amazingly."
• "This one is still going strong after a few months."
• "Scrunchie never stretched out or got flimsy."

Cons:

• "Now there is this flimsy piece of elastic that you can stretch forever."
• "For one hair tie for the price, it’s not great. I’ve only had this since mid August and it’s so stretched out that I can’t even wear it on my wrist or it will fall off."
• "The last one I opened stretched a LOT in a short time, making me wonder if the quality/strength of elastic had changed."
• "However, after a few wears, the hair tie got stretched out and never went back to place."
• "The fabric does not feel the same. It is thin and cheap and the elastic feels like it will break eventually."
• "After one use, the cheap band stretched out, must wrap around hair 3 times, hold still insecure."
• "The inner elastic in the scrunchie is of very very low quality that it loses its elasticity with 2 months."

Comfort and Hair Protection

Pros:

• "I love the smoothness of the silk, and I love the diameter of the ponytail holder."
• "So pretty and really comfy to sleep in."
• "Although silk scrunchies are expensive, these are super soft and are gentle on my hair."
• "Silk doesn't dry my hair out at all, and if anything, makes my hair softer somehow with less flyaways."
• "They work so nicely, they don’t put a crease in my hair and they are comfortable."
• "It holds my thin hair in a ponytail just fine and glides off without leaving a tangled mess."
• "So gentle on my hair. Prevents breakage and doesn’t leave a 'dent' like a regular hair elastic sometimes does."

Cons:

• "I have fine thin hair yet the band is slightly too tight when I twist it the second time for pineappleing my hair in a bun on top of my head at night."
• "I'm afraid if I twist it 3 times, it might starting pulling my hair out, like regular scrunchies."
• "The inner elastic is so weak and thin and easily stretched out that this scrunchie could not possibly be used to hold up my hair."
• "The only bad point of these is unfortunately a important one- the elastic band inside losses it's elasticity very quickly compared to other scrunchies I have."
• "The inner band inside the silk is tight as heck and way too strong."
• "The rubberband is way too stretchy I have thick hair and have to wrap it 4 times, it is a very thin band inside and I'm pretty sure it will snap promptly."
• "Unfortunately I do have thin hair so if I wrap it twice it falls out but three times is too much."

Customer Service and Value

Pros:

• "I always order the color Chocolate because it matches my hair."
• "I doubt it'll ever be that super low price again now that people have discovered it, but I don't mind paying the higher price for such a quality product."
• "I have reviewed for these folks before, but want to add how very impressive their responsiveness has been, offering various options to satisfy."
• "I'm so happy I found the perfect silk scrunchy!"
• "These folks were gracious enough to send me another at no charge that was bigger in hopes that the same problem wouldn't be an issue."
• "Lilysilk contacted me after my purchase asking how it was and letting me know to contact them if I had any questions or issues."
• "The material seems to be genuine silk, a little bit on the thin side but you’re definitely getting your money’s worth."

Cons:

• "They offered a return guarantee, but then their customer service kept saying they would send a shipping label, never did, and then stopped responding to my emails."
• "I am so disappointed. I bought this and used it one time and the seam is coming apart on the scrunchy."
• "I'm Irritated to have paid ten dollars for something I could have gotten at the dollar store for a buck."
• "Very disappointing for the nearly $10 cost and just short of the one month return window. Do not recommend."
• "I wouldn't buy again because I think it's way overpriced!"
• "It is ABSOLUTELY, and I repeat, ABSOLUTELY NOT worth this price."
• "Save your money. Poor quality. Too loose and hard to keep hair I’m ponytail."