Aerostar Pleated MERV 11 14x14x1 Reviews Summary

Price and Value

Pros:

• "Stoked to find this six-pack for roughly $30!"
• "Bought a set of 6 filters because the price was unbeatable."
• "Good filters at a good price."
• "I bought a six pack of the four inch filters two years ago and today it is time to reorder and review. Amazingly, the price for this configuration has not changed in 25 months."
• "Household AC filter, perfect size, good quality great value."
• "They are great inexpensive yet good quality pleated filters."
• "10.00 per filter price was to good to pass up...glad I purchased and will purchased again...."

Cons:

• "I’m very disappointed that I didn’t just pay more for the quality brand name."
• "Great filters but holy tamole! Talk about inflation!"
• "This company is price GOUGING during a recession."
• "Looks like you really do get what you pay for."
• "I purchased a six pack for $75 thinking it was a good deal."
• "It's not worth a 20 plus dollar price jump for the last time I ordered it."
• "I guess you get what you pay for. These are smaller than the dimensions written on the side."

Quality and Build

Pros:

• "First impressions are that these filters have the same build quality as 3M or Honeywell filters."
• "This air filter is comparable to the OEM filter that comes with the Carrier."
• "The filters seem to be of good quality."
• "The quality of the actual filters seems to be good."
• "Quality is better than expected."
• "These are high quality air filters at a great price."
• "Product appears to be of high quality."

Cons:

• "Bought a set of 6 filters because the price was unbeatable. Opened the box today to find that all 6 filters are completely bent and smashed in on one end."
• "Can tell that this isn’t the same quality build as the Filtrete brand, one of the filters were dented."
• "The cardboard frames were thinner than another no name I bought previously and didn't support the filter media."
• "The pleats didn't lay flat, the edges of the pleats didn't meet the cardboard frame correctly and I could see air gaps around the edges."
• "These filters are quite flimsy."
• "Right out of the box these filters appear very sturdy and well designed."
• "Half the life span as 3M."

Packaging and Shipping

Pros:

• "Shipping box allowed for safe delivery."
• "PROMPT delivery."
• "Shipped faster than advise when I placed the order. Package was in good shape and the fit was perfect."
• "Came packaged well and in perfect condition."
• "Household AC filter, perfect size, good quality great value, very well protected packaging & product was shipped right away."
• "I was concerned about shipping damage but they came in a cardboard box inside another larger cardboard box. Absolutely no damage."
• "I received 6 filters in three days via UPS, all well Packed in perfect condition."

Cons:

• "While its advertised you will get 6 filters and the box when you receive it is labelled as having 6 filters inside, in fact what you get are 5 filters."
• "As the title of this indicates, each of the 7 filters I received was damaged/crushed."
• "This time, the box was crushed on the long side in the middle, and all 6 filters were crushed inside as well."
• "I ordered these for my family and it arrived in a damaged box with several dents and rips in each filter."
• "But the packaging and delivery seem to be very cheap and 2 out of 6 filters arrived damaged in the box."
• "Box was damaged in shipping & the filters were crumpled as a result."
• "The exterior box was damaged during shipping which caused minor damage to several of the filter frames."

Size and Fit

Pros:

• "Household AC filter, perfect size, good quality great value."
• "These filters fit perfectly and are cheaper than some of the less efficient name brands you can find."
• "They have recently improved the sizing in the past year-- they are now a perfectly snug fit."
• "Fit my new Carrier HVAC unit, at a fraction of the price the installer was charging for replacement filters."
• "Definitely an uncommon size but fit perfect in my AC/furnace unit."
• "The measurements are perfect for our unit."
• "These filters fit almost perfectly on the plate that covers the unit."

Cons:

• "The 20x25x4 filter runs small. It fails to fit properly in the rails of the blower compartment."
• "This filter is too small. Even though the measurements listed are the same as other brands, this does not have a snug fit in my furnace."
• "These filters have way too loose of a fit."
• "They don't fit as well in my ducts as they're a little bit smaller."
• "They are too small. I had to wedge it at an angle for 25x20x4."
• "While these are 20x25 filters which is what I needed, the actual overall outside dimensions are too small."
• "These filters do not fit. They are much smaller than the same 18x20 that I replaced this with."

Customer Service and Support

Pros:

• "UPDATESeller contacted me and offered to correct the order and promptly sent new filters and allowed me to keep old ones too."
• "Quality product and great price. I messed my order up and John was a pleasure helping my mistake."

Cons:

• "I tried to bring the issue up to the manufacturer before writing a bad review, but they never returned my emails."
• "I was not given the opportunity to return them."
• "I received them in an unmarked cardboard box with my address scribbled on the outside."
• "Not individually wrapped and Amazon box was the box."