Ubbi Required Awards Winning Registry Must Have Reviews Summary

Odor Control

Pros:

• "With or without the bags, I can't smell anything."
• "The metal pail does not hold the smell as the plastic pails did."
• "5 stars it doesn’t absorb smell."
• "It looks very sleek and keeps odors in."
• "Does a great job of holding all odors in."
• "It keeps the smell in."
• "It truly traps in odors."

Cons:

• "It smells all the time and not just each time it’s opened."
• "The trash can itself smells terrible when I remove the trash."
• "The smell emanating from this thing is horrendous."
• "It absolutely reeks."
• "However, this pail smells! It does an ok job of keeping the stink in, until you open it to put in a new diaper and my god does the stink come out and linger all over."
• "The stink does leak out and you get a all the stink when you change out the bag."
• "It does not manage smell well. It stinks."

Design and Usability

Pros:

• "It is very sturdy and doesn't take up much space."
• "Love this, it saves you so much money and it works!! You can use your own trash bags which you are already buying which was a huge sell point for me."
• "You don’t have to buy a special bag for it you could just use trash bags."
• "I like that we can use any garbage bags instead of having to buy specific ones."
• "It's easy for them to use, as the deposit opening slides to open and close."
• "The sleek design and size make it perfect for small spaces."
• "It's easy to switch out bags and holds a lot."

Cons:

• "It’s rather short so makes bending down post delivery of baby difficult."
• "The hatch is impractical. It sticks and took both hands to open and close."
• "It’s super low to the ground so you literally need to bend down to open it."
• "The back hinge broke."
• "The hole for the diapers is too small. It’s hard to open with one hand."
• "There is no foot pedal to pop the lid, so you have to lean down and manually open it for each use."
• "The 'trap door' sliding mechanism is really tight, almost too tight to make the pail easy to use."

Quality and Durability

Pros:

• "This product is very well build and looks nice."
• "This diaper pale is made of metal, is sturdy, easy to lift, and good looking, too."
• "The lid is high quality and has a nice seal on it."
• "This is very sturdy steel construction."
• "The quality is great and it looks just as pictured."
• "The outside still looks like it’s in new condition."
• "I do like that it is made out of metal and I think that it should stay functional / cleaner."

Cons:

• "It broken within 8 months of using it so we purchased a second. It has now broken after 3 months of use."
• "The plastic on the pail we bought two months ago just literally crumbled like it was made out of Sweet Tarts."
• "The inside rusted due to moisture buildup from the diapers and the stench wouldn't go away."
• "The actual pale itself broke around month 5."
• "The plastic hinge snapped off."
• "The ubbi is very hard to clean the inside."
• "The inner lid is starting to rust."

Customer Service

Pros:

• "I love that you can use other regular bags and also their customer service is absolutely the best."
• "UBBI asked me to send pictures of the damage... Without hesitation, the company gave me a code for a free replacement pail!"
• "Although the initial packaging was a letdown, the replacement process was smooth, and the customer service was responsive."
• "Their customer service is absolutely the best."
• "When I had questions they responded in a decent amount of time and resolved my issue with a solution that fit my situation."
• "We ran into an issue where we had to reach out to their customer service and they were very accommodating in hearing our problem and helping work through steps to resolve."
• "I loved this even more when our trash bag holder was mistakenly thrown away and I was able to order a replacement piece for free in literally seconds directly on their website."

Cons:

• "I won't be returning this since I asked her to throw it away immediately. If you care about your baby's HEALTH DONT BUY!!"
• "I will NEVER recommend this product to anyone or gift it either."
• "I WOULD NOT RECOMMEND IT."
• "I can't really recommend an item where you're taking a 50/50 shot at receiving a working unit."
• "They refused to offer replacement or even a discount on a new pail."
• "I wish I could exchange/return but sadly its just now out of the return window."
• "They don't provide replacement parts."