JLab Air Sport Featuring Bluetooth Reviews Summary

Comfort

Pros:

• "They’re comfortable and just what I want."
• "The ear loop is super comfortable & convenient."
• "It might be just my specific ear shape, but these are the most comfortable and easy to put on ear buds that I've ever had."
• "They aren't adjustable but again, fits petite ears!"
• "They sit comfortably in my ears and the loop works well around my ears to keep them in place."
• "These are comfortable out of the box and for hours."
• "They are lightweight and fit my ears comfortable, I wear them for a few hours at a time, and they don't move much when walking."

Cons:

• "The hook that goes around the ear is set at an awkward angle with the part that goes in your ear, it creates a lot of pressure once you put them in."
• "The fit is terribly uncomfortable."
• "These are not the most comfortable and I can only wear them for a short time before they start to hurt."
• "So these do work really well and the charge lasts pretty well but I've tried all 3 of the rubber pieces and these just don't sit very comfortably in your ear. My ear is always so sore after wearing these."
• "Uncomfortable after a while and makes my ears ache."
• "The earpiece on these is so uncomfortable and not adjustable."
• "Needs to be more adjustable hurts after awhile dogs into back of ear."

Sound Quality

Pros:

• "Sound quality is great for 20 bucks."
• "The sound quality is awesome, I like the way the earbuds stayed in my ears with no pain or discomfort great for listening to music, watching TV, making phone calls and the battery life is great along with the charging case."
• "The sound is fantastic, on calls as well as music."
• "Sound quality is really great for this size and price."
• "The sound was excellent."
• "They sound great, cover good distances from your device."
• "The sound quality is exceptional."

Cons:

• "Sounds feel flat without much bass at all."
• "Music is full of static and hard to listen to."
• "The sound is very tinny - very little bass even on bass boost setting."
• "The sound is awful. It sounds like it's playing through a can or something."
• "The sound quality is not great for music, maybe just ok."
• "Sound is like listening to music on the AM station. No bass."
• "The sound is kind of tinny."

Battery Life

Pros:

• "They are cheap made but they have a long battery life."
• "I have only charged them a handful of times. I cant believe how long these things last."
• "I usually go like 2 weeks (14 ish hours) before charging them, and they have never died on me."
• "Even with nightly use for an hour or more, I can go 2 months or more between charges for the case, which is awesome."
• "Unbelievably, the battery life is incredibly long, and the charging case is compact."
• "The battery life is phenomenal- I've used them for probably 24 hours and the battery is still full."
• "The charge lasts me several days, with several hours of use per day."

Cons:

• "Stopped charging within 6 months."
• "The battery was drained the 3rd time I went to use them after sitting in their case for a few days."
• "Case doesn't really hold a charge after 6 months."
• "Now my first set is starting to fail. The case doesn't seem to hold a charge anymore so to recharge the headphones I have to plug the case in every few hours of listening."
• "Recently the battery life has gotten horrible(less than 1 hour)."
• "I’m a little disappointed that battery life is less than I thought it would be after reading description."
• "Then the right earbud stopped working. The indicator light does not come on when removed from the charging case."

Design and Build

Pros:

• "The charging pod is fantastic, it's compact, sturdy, and has a pretty strong magnetic lock."
• "These earbuds have a firm structure (not too bendy) and super simple to use."
• "For the money, the packaging, design, and ergonomics are great."
• "They are light weight."
• "Very nice grey color and compact case!"
• "I love the ear loops."
• "They have those sports hooks that are so nice."

Cons:

• "The earbuds will not turn on once they are out of the case and have powered down from not being connected for a short duration."
• "But the touch controls didn't work, and the app wouldn't open at first."
• "The way that you charge the case is also difficult because the cable is really short and comes out at an angle so you can't really plug it in without it either dangling and pulling on your usb outlet or bending the cable a weird way."
• "The case is really flimsy and seems poorly designed. If you drop it at all, it pops open and the headphones fly out, which seems to defeat the purpose of having a case at all."
• "The controls were not usable."
• "Now, it does not connect or charge at all."
• "The ear hook is a tight fit since its size is constricted to fit into the case."

Customer Service

Pros:

• "I submitted a claim with JLAB and not only was the receipt not enough, they wanted pictures. Fine. Submitted the pictures and they gave me a $30 code to redeem on their website."
• "UPDATE, 1-star to 3-stars, 2 January 2024: JLab replied to my email to address the malfunctioning earbud."
• "Because they were just over 1 month old I contacted the manufacturer."

Cons:

• "I thought this was a great product... However, it's been two months and the right side stopped working completely."
• "The best they can do is have me ship back at my expense and then evaluate if covered under warranty."
• "I used these twice over the span of a few weeks. After the second time the left ear bud quit working and will not power on or reconnect."
• "However, I’ve bought two pairs and each have died one earbud at a time. They inexplicably stop charging in their case and no longer turn on, after about 2 months worth of only moderate use."
• "Tried contacting customer service...No response."
• "These worked fine with my phone, Apple TV and PC, but almost immediately after purchasing them one of the charging contacts for the left earbud broke and will no longer charge the earbud so now I only have one working earbud."
• "Crappy product. The spring-actuated charging pins failed. After 7 months occasional use the charging pin got stuck in the retracted position in the charging case and one earbud no longer works, Stay away from these."