Powerstep ProTech Length Orthotic Insoles Reviews Summary

Comfort and Fit

Pros:

• "They fit perfect in my shoes but recommend to remove original insole first."
• "An added plus--and, for me, with high top hiking boots, too-the thinner area toward the ball of the foot and toes is stiff enough that it slides right in, rather than buckling over as most over-the- counter insoles do."
• "I had a skecher go walk 4 wide size 11, got the same size powerstep and slip it in without removing the original sole. It fit like a charm."
• "Fit: I would say that they run small, but close to size. I wear a mens 8.5 / 9 and the 9-9.5 fit PERFECTLY without cutting anything."
• "The size 7 fit perfectly into my size 7 sneakers."
• "They're a perfect fit and very comfortable as well."
• "They fit my size 7 1/2 size shoe perfectly and help with my over pronation. Very comfortable."

Cons:

• "Was told these were good for flat feet. Turns out they weren't because they hurt my feet so bad."
• "One thing to note is they do not fit in my work shoes or fashion booties. Shoes need to be roomy in the middle to be able to fit these."
• "These prove almost 0 cushioning. Much much less than the insoles that came in my shoes."
• "The insoles are too short so my toes have the edge digging in my feet constantly."
• "They were also pretty oversized for standard size shoes."
• "These might be what you’re looking for, but they didn’t work for me. They are too wide and too stiff to fit in the athletic shoes they were intended for."
• "These inserts are unfortunately too bulky due to the support along the midfoot."

Support and Pain Relief

Pros:

• "They support my arch very well and provides great comfort in my shoes."
• "These insoles were the replacements that came with my company issued red wing boots and it has saved me so much foot pain, knee and lower back."
• "I have used these for years... These fixed it and I continue to wear to prevent any further issues."
• "I highly recommend if you’re suffering from plantar fasciitis."
• "These are great for walking, workouts, and anytime you are on your feet for hours."
• "These orthotics are perfect for my feet. I have overpronation (flat feet) and have lost cartilage on the outer sides of my feet so I get pain when I don't have good support."
• "These have made all the difference for my metatarsal pain."

Cons:

• "But within a day his feet were in agony."
• "It feels cheap and offers little to no support (heel, arch, or toe) and I can't believe Powerstep makes such a poor product."
• "I thought this would have enough support... This may have cushion for your heels however it does not help w over pronation."
• "I got these to help with plantar fasciitis and they are not helping, also, my feet hurt like crazy in them."
• "These orthotics were painful in the arch and therefore could not be worn."
• "After wearing for a few days, my plantar fasciitis heel pain increased."
• "I suffer from plantar fasciitis... Unfortunately, I found the opposite to be the case, at least for me. These insoles are rock hard and cause pain rather that relieve it."

Durability and Quality

Pros:

• "I keep going back to them since they last very long."
• "Have bought more expensive insoles and have bought cheaper ones too... These seem to be built with better material and should hold up longer like my other ones."
• "They last a long time and are very comfortable."
• "Seriously they wear like iron and the original has yet to show significant wear."
• "I've been using them for almost a year and they are still like new."
• "I have had mine for 7 months now... The support feels great and I immediately felt the difference."
• "I have a pair for every different pair of shoes I wear."

Cons:

• "To make matters even more irritating I can’t even return this overpriced junk."
• "The first pair was defective. The layers in both soles had separated leaving a sealed air bubble inside which was very uncomfortable."
• "This pair was disappointingly not as supportive as the seven or so previous ones I have purchased."
• "They felt great for a day and then just flattened out."
• "I have worn this same insole for four years, this product has to be a forgery, not returnable."
• "These Power Step inserts started causing heel pain because where there should be cushioning under the heal, it's as hard as a rock."
• "The second pair had the same exact issue, but only in the left sole."

Customer Service and Return Policy

Pros:

• "Super nice customer service lady, Cynthia, was extremely helpful."
• "I was offered a replacement by the seller and decided on a refund instead."
• "When I bought them, they were marked as not returnable. I had to chat with an Amazon representative to get a refund."
• "What a quality company and a stellar way to treat their customers."
• "I recommended them because even if you can't return them, they aren't as expensive as custom orthotics (much less)."
• "Nice quality, they worked for me, and trying them has saved me a ton of money."
• "I plan to purchase another pair for my other shoes!"

Cons:

• "I ordered the wrong style and I cannot return them for the correct one so these were a waste of money and will just sit in a cupboard not being used."
• "Even without wearing it there is a no return policy, and they only offer a customer satisfaction guarantee if it comes damaged."
• "Went to go order another one a few days after receiving my original order so I could have an extra one. Unfortunately, the price went from $24 to $39 all of a sudden."
• "These orthotics were painful in the arch and therefore could not be worn. Tried to do a return and it said non returnable however the box says different. Could not reach Amazon during the time frame it says for returns even though it wouldn't let us do a return. Now we are stuck with orthotics that can't be worn and out of money."
• "I ordered the wrong style and I cannot return them for the correct one so these were a waste of money."
• "When selecting from a drop down menu, all selections were listed as Men first, followed by women... leaving me with an insert I have no use for."
• "The package was damaged and all the inserts explaining how to use the product were missing."