Blink Mini Pan Tilt Mount White Reviews Summary

Setup and Usability

Pros:

• "In minutes it was up and running. The camera clarity is awesome and I have a Samsung Android phone."
• "The installation process was straightforward, and it worked flawlessly right from the start."
• "Super easy setup. App picks it up right away and controls are easy and intuitive."
• "Setting up the Blink Mini Pan-Tilt Mount was a breeze."
• "It was easy to set up, its nice fisheye lens has a good coverage of my room."
• "I’ve had a couple of these for more than a year and I like how easy they are to setup and use."
• "I had no trouble finding my Wi-Fi signal and using the app on my iPhone."

Cons:

• "I've spent hours trying to calibrate this camera with no luck."
• "I spent almost 4 hours trying to get it to work."
• "I originally ran into some issues with getting the camera to connect to my network during setup."
• "If this is you first time camera installation it could take longer."
• "But hard to adjust. It would be nice it would run without all the notifications sent to phone. Instructions are vague."
• "I'm really tired of installing different Apps to make devices work with Alexa."
• "I quite literally have been trying to connect this brand new blink camera for hours."

Product Performance

Pros:

• "The camera worked pretty well once it was connected."
• "The camera is good and lets you see everything around it with the PTZ."
• "The footage is crisp and clear, letting me identify faces and details effortlessly."
• "Great camera that I use to check my hamster!! Excellent quality, even in darkness, the quality still great!!"
• "The camera is the same as the other blink mini cameras, the benefit of this one is the base which lets you rotate and tilt up and down and look at different areas."
• "The picture and sound are very clear. It moves pretty quickly when motion is detected."
• "They give a good image day or night, much better night image than the outdoor cameras."

Cons:

• "Unfortunately, this camera doesn’t do all it says it can."
• "The camera light is not even on, even trying the reset option."
• "The pan/tilt feature didn’t work."
• "The pan doesn’t even connect or turn on, so no tilt or turn function."
• "The pan tilt never works. I constantly have to unplug it and plug it back in."
• "Aside from the product's abysmal quality (it has a very limited focal length and low resolution), it only records for 30 seconds."
• "The night vision of the Blink is very poor."

Customer Service

Pros:

• "Cooper (Amazon Executive Representative specialized in Blink devices) reached out after the original review below was published and offered an exchange."
• "Blink customer support reached out to me and replaced the broken parts."
• "Editing: Customer service reached out to me. Offering help on how to set it up."
• "*UPDATE: Customer Service reached out to me & offered to send us a solution."
• "EDIT - Shortly after presenting this review, Blink Customer Service reached out to answer my concerns directly."
• "Blink reached out to me and offered to replace my camera under the warranty."
• "Updated: Within 24 of my review, someone reached out to me to replace my base."

Cons:

• "As far as support goes, I would rate it as overall poor since it's mostly just scripted support."
• "Very, VERY disappointed with this product/service."
• "Horrible buying experience."
• "Spent over 2 hours with blink csr because Amazon would nor refund anf blink csr couldn't troubleshoot, I had a defective items but will not reimburse me."
• "Tech support did not help in the slightest and when they finally sent us a replacement they sent us the incorrect (much cheaper, non tilt/pan) camera."
• "They didn’t even read what are problem was and there help was condescending at best."
• "The ‘help’ strategy seems to be to make the customer realize they won’t get help and simply give up."

Value for Money

Pros:

• "For the price, it has no rivals."
• "Given its affordable price, this camera is an excellent buy."
• "The price of this device is super reasonable."
• "This is cheaper and way better."
• "Great value for the money even with the glitch."
• "I'm certain for 5-10 extra bucks, you’ll be able to find something better."
• "If I was required to pay a monthly fee I would start looking at other options hoping to find more robust hardware but not being in that position I'm happy with my purchase."

Cons:

• "If I had paid more, I would be upset."
• "Would I buy this again...no!!! Would I recommend? No."
• "Since I can’t get a blink device to work for more than a month, I can not recommend this product."
• "This product and others I purchased to go with it were the biggest waste of money."
• "Waste of money for a bad product."
• "Don’t buy if this is why you need it too. You will be very disappointed."
• "This and all blink cameras are utter garbage. It usually takes me at least a minute or more to connect to the video stream."