Bentgo%C2%AE All One Salad Container Reviews Summary

Customer Service

Pros:

• "Customer service like that is impressive."
• "And to top it all off - their customer service is excellent!"
• "Their customer service was great and they replaced it for me (took a while though)."
• "To my delight, I reached out to customer service and they simply asked for my proof of purchase (Amazon Order number) and a photo of the issue, and promptly responded that the replacement part was on its way."
• "Luckily the customer service is responsive and they were willing to replace it."
• "Easily the best customer service I've encountered (with a fantastic product)."
• "Updated my review because I was able to find a way to reach out to the company and not only did they get back to me within a day but they also shipped me two brand new complete containers overnight. Great customer service!"

Cons:

• "I’m not even going to bother contacting their customer service again because clearly this is a problem they haven’t fixed."
• "And Bentgo’s customer support link doesn’t work."
• "I reached out to Bentgo and they don't support anyone outside of the USA."
• "I’ve attempted to contact the company numerous times, with no success."

Design & Quality

Pros:

• "The multiple sub-containers inside the bowl are another great feature."
• "Feels nice snd solid, really quality material."
• "This is well made, hard plastic, no bending, distorting or crushing."
• "It’s leak free, easy to clean and durable."
• "The container is made of high-quality materials and is very durable."
• "Overall this is a very durable product."
• "Super sturdy and stylish. Top quality in every way."

Cons:

• "However, one of the clasps on each of them has broken within the year."
• "Clips to secure the bento on the side broke before a little after 1 month of purchase."
• "The tabs that hold the top on will break if opened when the clear plastic utensil tray is in place."
• "The clasp for the lid broke after very few uses."
• "The handle/side clip of this broke recently even though I haven't even been using it all that much."
• "The lockable tabs snapped off while I was hand-washing my salad container."
• "Unfortunately after only 1 year, one of the handles broke off and is not fixable."

Leak Proof & Sealing

Pros:

• "Probably one of the best at stopping bad leaks."
• "Also the dressing part is leak proof but the whole bowl it’s self is not."
• "Allows for separation between wet and dry salad components, good seals on the container, not worried about spills."
• "They do not leak. The lids remain secure."
• "They are completely leak proof and are really easy to clean."
• "No spills and the dressing container is pretty leakproof."
• "The best feature of this packable is the salad dressing container that fits right in the layered top. It never spills!!"

Cons:

• "For starters, the lid doesn't seal to just the bowl if you remove the compartment tray."
• "Unfortunately, if turned on its side, IT WILL LEAK."
• "I like the design, but the worst part for me is that if I put any type of oily dressing it leaks."
• "The dressing cup is not 100% leakproof, so I use it for my cheese or pecans that go on the salad."
• "The only issue I have is that it's difficult to get the oil from the salad dressings cleaned out of the container."
• "The small container inside leaks."
• "It wasn't even the sauce holder the container itself is just leaky."