Handheld Bidet Sprayer Toilet Adjustable Reviews Summary

Installation

Pros:

• "Installed in just a few minutes and no leaks."
• "You don’t have to be a plumber to install this faucet!"
• "The installation took 15 minutes."
• "It was very simple process—unscrew the current aerator and screw in the new one and attach the hose and sprayer."
• "Super easy to install took me maybe 5 minutes if that."
• "Installed in 10 min with just pliers to take off old aerator."
• "Opened up the package and was completely installed in less than 5 minutes."

Cons:

• "Unfortunately, I didn't install this until just after the return period expired, so now I own a spritzer which intermittently leaks."
• "It’s usually awkward to reach under and/or behind toilets to install this."
• "As none of the adapter provided can be screwed to the faucet in my bathroom."
• "I could not get this bidet sprayer installed without leaks."
• "While the apparatus is good quality and attractive, the installation wasn't as easy as the video suggests."
• "Installation was little tricky but eventually figured it out by watching videos on youtube."
• "Supposedly new product arrived wet, without box or instructions to install."

Customer Service

Pros:

• "I had an issue with this unit and the seller was quickly responsive. Excellent service."
• "The customer service was great as well. I had a question about the product and it was replied to quickly."
• "I had already emailed customer service for help and they were very helpful trying to get me the correct adapter."
• "I sent the email on given address and I got response the next day (which I was not expecting)."
• "Excellent service: I needed a different adapter for my faucet and the service was patient providing me with the correct one."
• "After I registered my purchase with the company, the company team reached out to me to personally to inquire if I had experienced any problems with the installation or usage of the product."
• "The Seller, AVABay, offers quick response to any questions and excellent customer support."

Cons:

• "All communication from the company CEASED when he asked for the adapter to be shipped to him."
• "I reached out to the company for a replacement and they have never responded to me."
• "Company did not respond when I emailed them about this question."
• "I tried reaching out to the company twice to get a replacement hose but they never responded."
• "I contacted the company to ask for a replacement (as the product have 2 years warranty) but nobody answered."
• "After emailing customer service and having no real resolution to my issue with the sprayer, I attempted to call the number on their website."
• "I'll see if manufacturer will do any refund."

Quality and Durability

Pros:

• "It is very good quality also easy to install and makes wash my dogs a lot easier."
• "This is one product from China that is made well our of good stainless steel with what appears to be a very durable hose."
• "Quality construction with an on / off valve at the tank to shut it down when not needed."
• "It appears to be a quality item and should last for some time to come."
• "Hose, sprayer and importantly the t- connector all look and feel like quality metal parts, not the plastic stuff you find at home depot or lowes."
• "No leaks, and good pressure control. Quality of every part in the set is very good."
• "Heavy product so it should last."

Cons:

• "The sprayer worked great for a week after installing then the hose started to leak."
• "The t-adapter was faulty and continued to leak extensively."
• "After 6 months, the plastic part of the tee connector broke and resulted a leak."
• "However, the hose started getting rusty and stained our bathroom sink."
• "Leaks horribly. No matter WHAT you do."
• "We ordered this a couple of months ago and finally installed it just about a month ago and it already leaks every time it’s turned on."
• "These sprayers tend to start leaking eventually, by my experience, but this one was leaking non-stop."