Ergonomic Innovations Comfort Resistant Firmness Reviews Summary

Comfort and Pain Relief

Pros:

• "I got this tailbone relief cushion for my husband who was in a lot of pain when sitting. He felt the relief the first time he sat on the cushion."
• "It fits perfectly & has completely eliminated my tail bone soreness."
• "This donut pillow has done the trick for me. I have been suffering from pain at the point of my sit bones and from some pelvic floor issues."
• "It has changed my life. What a wonderful pillow, just the right firmness."
• "This cushion somehow relieves all the pressure while allowing my spine to rest easy."
• "Using the cushion after hemorrhoid surgery. The cushion is fairly firm but sitting on it is very comfortable."
• "This pillow helps decrease the pain of sitting."

Cons:

• "But everything that's actually touching the pillow is going to suck."
• "Sorry, I had to return product as it increased my pain."
• "It's hard as a rock, very stiff."
• "This one was not really comfortable."
• "So after an hour my butt starts to hurt."
• "The U-shaped indents at the front and back are strange and uncomfortable."
• "No matter how hard I tried, I could not get comfortable on this cushion."

Quality and Durability

Pros:

• "The cushion would fit well for anyone taller/heavier as it is a very well made product."
• "Thanks for a good, sturdy product."
• "It’s sturdy yet it “gives” where I need it allowing me get situated in the inner/empty space."
• "Probably one of my smartest ergonomic investments."
• "This one is nice and firm and a great size. Very pleased with my purchase!"
• "Made very very well. Will last for years."
• "The pillow is QUALITY, in my opinion, the best I could find on Amazon!!!"

Cons:

• "After just about a year, this pillow has basically flattened itself. Way too expensive for how long it actually stays useful, unfortunately."
• "After two years the bumps on the bottom got shaved flat."
• "The seaming tore real easily a month in. Defeats the purpose of it being a removable cover."
• "Unzipping the case shows cheap yellow foam."
• "The pillow is extremely hard and the indentations are off center so it’s just uncomfortable."
• "The interior foam now has a disagreeable odor and is not washable."
• "It went flat after about a week of use."

Value for Money

Pros:

• "Product is worth the money because it works."
• "It was a little bit painful forking over $30 for a pillow, but I'm really glad I decided to do it."
• "For $50 I hope this cushion doesn’t flatten out too fast."
• "It's a bit pricey but worth it. I use it every day and sit a lot. My butt pain is gone."
• "I highly recommend this item. The cost is worth it."
• "The quality is excellent with a removable cover to wash, the perfect thickness, and it holds its form while being very comfortable!"
• "A comfortable cushion that provided relief when and where needed most."

Cons:

• "The only reason this doesn't get a 5-star rating is because I do think the product is too expensive even with the discount."
• "I have been deceived by the price."
• "Save yourself the money and look elsewhere."
• "Sent me a used one, smelly with pet hair, when removed cover, the sponge (white?) has yellow stains, really disgusting, bad quality of sponge when trying to wash."
• "Isn't it a great sign when it's time to get a new pillow for your seat and you decide to look elsewhere rather than making a repeat purchase?"
• "Doesn't work goes flat just used it for the first time traveling and had to remove it from my seat."
• "It works for a while, but after sitting at my desk for a period of time, it seems to flatten."

Size and Fit

Pros:

• "It has two slightly different grooves to choose from, just spin it 180 degrees."
• "The center hole is rectangular, and because of this you can position it as you like."
• "This donut is sooo much better and more comfortable then the one the hospital gives you after surgery."
• "Even works for the car (I have 2, one in the car that travels to the office with me and one that stays at home)."
• "The firmness is perfect, the shape is excellent and she has no complaints thus far."
• "The positioning and shape of the side divots/hole in the middle is perfect for keeping pressure off my surgical area."
• "This is the perfect size, height, shape and density."

Cons:

• "Six foot 200 pound male. The center hole is functional but my problem is it is overall too small for my butt."
• "I will say that this pillow did relieve my tailbone pain while sitting in a chair. However, it was too small (i'm not that big, 32 waist size. It constantly caused me to lean in different directions which was bad for my hip."
• "Not only is it a little small for an adult male with, say, 38-40 inch hips, but unless you are thin as a rail, it will not take you long to flatten this cushion out."
• "I felt the opening of the donut hole was really large and so it put pressure on my bottom causing more pain."
• "It is also too large. I don't feel comfortable at all."
• "And the hole is a bit big for me. I'm going to look for a different one."
• "The negative I think was product too narrow."

Customer Service

Pros:

• "Ordered it at night, received it the next morning."
• "I emailed customer service as recommended on the packaging and they promptly sent a less firm pillow."
• "Great customer service. Prompt delivery and prompt responses."
• "Did I mention the customer service is top quality."
• "The awesome part of this story is that Lucy offered to send me a replacement, which stands as a testimony to the reliability of the company and how they stand by their product."
• "After contacting the manufacturer they immediately sent me a softer pillow which works great."
• "I contacted the company to say their pillow got a little soft after 4 months of use and they sent me a firmer pillow right away, no questions asked."

Cons:

• "Sadly, we did not get the version pictured. We received the same older version with a cover that is fabric nap only, exactly like the one we ordered earlier."
• "When I tried to put it back on the pillow the zipper broke! We had only had it for about a month."
• "This cushion is perfect for my 98 year old mother who has a tailbone fracture. HOWEVER, it was delivered in a box for a different cushion and came with the wrong instructions for usage!"
• "I thought I was getting the one in the picture, when it arrived it was a plain black one. It’s for my 91 year old mother and she loves it so I guess the fancy one doesn’t matter."
• "I needed it for a tailbone injury and the hole is placed wrong. 10/10 do NOT recommend."
• "It doesn't work well on my couch because my couch sucks, but it works with normal furniture."
• "I haven't loved using donut pillows in the past, but I used this while recovering from surgery and it was a game changer!!"