Roald Dahl Collection Books Box Reviews Summary

Product Quality

Pros:

• "The 16 books were absolutely brand new, crisp and clean."
• "Books were in excellent condition, like new."
• "The books are all in good condition."
• "Books arrived in wonderful condition."
• "The books were brand new in original shrink wrapped case."
• "Books and packaging are in excellent condition."
• "The books are in perfectly new condition!"

Cons:

• "The boxset was poorly placed in a broken paper box."
• "The box that contains the books is in bad condition."
• "The outer carton was damaged and ripped along the bottom two edges."
• "The books arrived with the storage box with used tape & it was completely broken."
• "Fantastic Mr. Fox has an X cut right through the front cover."
• "The spine of Going Solo has a slash across the spine both look like they were done with a box cutter."
• "The books themselves feel like they are made out of recycled paper so they are cheap, cheap, cheap!"

Value for Money

Pros:

• "Bought this set at 28.80, what a bargain. Books cost a fortune I like to buy a bookset to last the kids a while."
• "Great value for money."
• "Even with our missing book, it's hard to complain about receiving Roald Dahl books at $2 each which is obviously way cheaper than buying individually."
• "The price for the set was much much better than buying the books individually and it arrived in good condition."
• "One of the best Amazon purchases ever. So many beautiful books for such a good price."
• "I caught this box set at 75% off so I don't regret it one bit."
• "This was the cheapest price I could find for this box collection."

Cons:

• "There was also a price tag of $19.99 on the front,(or maybe that is an American price tag?) so somewhere the set might be available at a better price."
• "Value wise, it's cheaper than buying them individually but the price is still expensive considering they're children's books."
• "The print of the covers look duplicate. Looks duplicate of Puffin/Penguin Publishers. Too expensive according to the quality."
• "There is nothing wrong with the books but this is extremely overpriced!"
• "Not happy with the price."
• "Pls do not expect the quality is the same as the original printing. The box came all teared up. A couple of book i received seems like a display item have some line marks on the front page as if being clipped on something before.consider Expensive for the price."
• "Love Roald Dahl’ books, I will receive it today, and just found it also have sell in Costco for 32 dollars! Wasted $13, unhappy."

Customer Service

Pros:

• "Before the books were sent out, the seller checked with me to make sure I knew what I ordered."
• "Outstanding customer service from the seller."
• "The service exceeded my expectation."
• "I spoke to the customer care executive within 5 mins of order delivery and he assured me that I have 2 options -1. Return right away 2. Wait until 14th Dec when a replacement is available when he will call me himself and raise a replacement."
• "I highly recommend the seller and her customer service."
• "The service exceeded my expectation. The item was bubble-wrapped and packed properly."

Cons:

• "Bought this as a gift and I don’t have time to get another gift. Wish I would have listened to the other reviews. The box that hold the set together is not usable and one the book on the end where the box is ripped the worst is also damaged."
• "You shouldn't be promising 16 books and send a different product with 15 books."
• "First time I received only 15 books. So I returned it and re ordered the product as there was no replace option."
• "I called up the customer care only to hear that it can only be returned now and no replacement which I totally wrong, even though a replacement was available for next day delivery."
• "I wish there was a feedback or complaint option instead of just posting a Review and/or Return/Replace the entire product."
• "Unfortunately, in the very first book we chose to read, a few pages fell out within the first few minutes."

Delivery & Packaging

Pros:

• "The packaging is very compact and handy."
• "Arrived before time estimated and very well packaged."
• "Product came perfect and was layered in protective packaging."
• "16 books all arrived in a strong box that protected them from any damage."
• "The item arrived promptly from the UK to Malaga, Spain."
• "The books were received before the expected delivery date and in pristine condition."
• "I received my order so fast and before the given eta."

Cons:

• "This was a gift and it looks used."
• "The box set is completed, in other words, the 16 books were there."
• "Bought as a gift and the box arrived with the plastic wrap having a waxy/grease feeling on the outside. The actual box has the same feeling and is damaged. Not a good gift to give when it looks used."
• "the outer shell the books are surrounded in, came damaged. it was ripped at the seams where the sides met."
• "The Amazon box itself is completely fine and dry. The books looks like it’s been sitting in water for a while."
• "My box set arrived a bit torn no protective wrapping/packing to minimize damage just in a box."
• "Very disappointing. Received this overseas and the collection box is completely destroyed. This was one of our daughters presents and look at it."