EPABO Orthopedic Sleeping Ergonomic Cervical Reviews Summary

Comfort and Support

Pros:

• "This pillow is super soft and supportive, and my neck pain has not returned."
• "I have neck issues and I bought the pillow to support my neck while I sleep. It was very comfortable all night, left side, right side, and on my back."
• "The first night I used it I had absolutely no neck pain in the morning!"
• "First night significant changes I was able to turn my head without feeling pain!"
• "After only 2 days sleeping with my new pillow, my neck and shoulder pain feel so much better."
• "It is the perfect combination of firmness and yet still cradles your head."
• "The pillow just hugs my head all night and supports my neck in ways I have needed in a long time."

Cons:

• "It took me about a week to get use to this pillow and when I did I had about 6 months of great sleep. Now it's like I'm sleeping on a rock."
• "This one doesn’t have a clear indentation for ur head, so it doesn’t support as much as both of us wish it would."
• "This pillow makes everything worse ..I have given it many chances and I always end up just sleeping without a pillow... Should have returned it."
• "Pillow is so hard it pressed on my jaw and made it worse."
• "Now it's like I'm sleeping on a rock my neck and shoulders are in so much pain."
• "The contour of the pillow was hard and pressing against my neck, making my neck and back problems worse and increasing my pain during the day."
• "It’s a waste of money if you are a side sleeper, wish I had my $40 back and not this slab of foam."

Material and Design

Pros:

• "I sleep with a CPAP machine, and it has not caused any issues with my gear."
• "For me, the subtle dip where your head goes means my neck is at the correct angle."
• "This memory foam pillow has right amount of firmness."
• "The pillow is engineered to keep the proper position between head, neck, shoulder and spine - - giving the muscles the ability to align better."
• "You can also remove some foam to make it lower for a more customized fit."
• "The ergonomic spaces for your shoulders is perfect."
• "The shape of it provides me a lot of support when I lay on my back, side and stomach."

Cons:

• "I had removed the center pad at first, but it flattened too much, so I put it back in and ADDED two thicknesses of inexpensive 1/2” foam."
• "The neck dip is minimal. Time for a new one!"
• "Over the past month, the pillow has flattened substantially and no longer offers any support."
• "The two ends are short so my shoulder is always bumping into the contoured part in the middle."
• "Then we switched the pillows and realized the former one is softer in terms of material and the later one harder."
• "It shows that for back and side sleepers that the pillow has a .8 inch section that it removable. However, that is TOTALLY FALSE!"
• "The sides of the pillow that's for side sleeping is not high enough."

Customer Service and Satisfaction

Pros:

• "Sofia was very responsive and willing to help me to enhance my customer satisfaction experience."
• "They sent out inserts and were very accommodating, they also sent me a 2nd pillow case."
• "Very nice company that has good Customer Support."
• "The customer service was wonderful."
• "Response time from seller was very good."
• "Their Customer Representative (Sophia) listened to my issues & right away offered to send me a free replacement."
• "I would highly recommend this pillow and seller to anybody looking for a less painful nights sleep!"