Certified ORGANIC Unrefined Non comedogenic Moisturizer Reviews Summary

Packaging

Pros:

• "I really like the jar packaging."
• "This is a much more convenient package and the butter is much smoother and creamier."
• "Like that it's certified organic and comes in Amber jar."
• "I also really like the dark jar packaging because antioxidants break down when exposed to light & air, and shea butter is packed with antioxidants."
• "This product arrived quickly and is as described by the company. This is my second shea butter purchase and I do like the container better than the cardboard box that the other one was stored in."

Cons:

• "It's sort of hard to get out of the jar, I have to rub my fingers and scrunch them, and it takes longer to get out than it does to squeeze or pump a bottle."
• "Rock hard and unusable without heating it with a blow dryer. It doesn't even smell the same."
• "The jar took me 10 minutes to open with a flexible grip holder. Normally opening jars are a piece of cake but this jar REALLY air tight!!!"
• "Really liked the shea butter, but very disappointed with packaging."
• "The jar was left slightly open during packing from Amazon, spilled and made other contents in box greasy."
• "Came with broken top & seal, the bottle is all scratched up like it’s been around for a while & it’s old."
• "Unfortunately, we'll have to throw our jar away. $17 down the drain."

Texture & Consistency

Pros:

• "Lovely texture, smell, product and results."
• "The texture is very nice and consistent."
• "It is solid, but warms well and doesn't harm be lumps like some other brands when. It goes on smooth and creamy."
• "It is very smooth and silky. Melts in my fingers and then I apply all over my face."
• "It softens immediately from the heat of your hands and spreads quickly and easily."
• "It's melts so nice in your hands and makes for an easy application."
• "The consistency is a little flaky but once your body heat warms it up, its like butter!"

Cons:

• "But it's been twice now that I bought it 1x in August and I opened it on October 1st and it was all hard and deformed on the inside, not the same smooth texture it usually was."
• "Spreading this stuff on your body when it's not melted is like trying to rub paste onto your skin."
• "The top layer appears like whitish film and looks grainy."
• "It's actually pretty soft and VERY grainy."
• "Minus one star for the rough and grainy texture at initial 'scoop'."
• "This last jar I got though is unbelievably gritty, I buy it to use on my two little kids and I can't even use this because it feels like I'm sandpapering them, and they hate it."
• "It's like a workout putting this 'cream' on your body. That's how solid it is in the jar."

Scent

Pros:

• "I love the nutty aroma."
• "Didn't have any weird smell, just a mild, natural one."
• "It is meant to have a buttery nutty kind of smell to it so don't be alarmed."
• "The Perfect Body Harmony shea has an earthy, nutty aroma that I very much like."
• "This product smells really natural and organic on my skin."
• "Smells pleasant to me."
• "Lovely, light fragrance, not too much."

Cons:

• "Not wild about the smell, but I guess it isn't supposed to smell good being organic."
• "For those that do not love the smell of shea butter the smell can be a little strong at first."
• "I do not really like the smell of this."
• "I don't particularly like the smell but it goes away quickly."
• "The smell is a little stronger than I had thought it would be."
• "It's also on the oily side, and has a faint smell of bacon."
• "The smell is really horrible. Otherwise it would be perfectly fine -- it has a good texture and melts very quickly in my hands. But my God! The smell is really rancid."

Customer Service

Pros:

• "Best customer service I have ever experienced!"
• "High quality product and the company itself has GREAT customer service. I called in and the guy talked to me for like 15 mins answering all of my questions."
• "The seller, Perfect Body Harmony also offers excellent customer service, which is often not the case with many companies."
• "Also the level of customer service was wonderful. The company contacted me directly in my email as soon as I received the product to make sure I was satisfied."
• "The company has wonderful customer service since they contacted me and asked me how I liked their product."

Cons:

• "This was my first and last time I order from this company."
• "Very sad to say although product looks about right and delivery was SUPER fast, will be returning as it did not come sealed."
• "However, new jar did not come with outer plastic seal and inner seal is not...'sealed'."
• "I noticed too they only put a tape around the top but when you take it off there's no seal on the inside."

Application & Use

Pros:

• "It's easy to apply, it's nothing like other brands that are yellow and grainy, takes lots of effort to get it to melt in palms."
• "Use at night and morning."
• "When I rub my hands together, it's enough to make it spreadable."
• "I love this moisturizer because it is easy to apply and absorbs quickly so it fits my morning beauty routine."
• "Great product! Melts into your skin like butter. So moisturizing."
• "It melts in my hand so nicely, goes onto my skin smooth as ever & just makes my skin feel wonderful!!"
• "It easily melted right into my hands, turning into a light creamy product that left my hands extremely soft."

Cons:

• "Can't use on my face as it clogs my pores."
• "But, it still lays on the top of your skin and does not soak in and once on your hands, if you want or need to touch something afterwards, forget that, my hand soap in the bathroom won't even remove it, slides right over the thick layer of wax."
• "Hours after applying my skin has a greasy film."
• "The only drawback is that it is a tad bit greasy so it may get on your pillowcase from your face."
• "It is harder to apply since it takes about 15 seconds to soften in my hands."
• "It's tough to melt, my hands are warm but it still takes awhile to get to a workable texture."
• "Hard to apply and it feels more like a film on your skin vs feeling it's moisturizing."